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Flexible Content

Free AIC 304: Property Claims Micro-Course

Sample an elective course in the Associate in Claims (AIC) designation at no cost and learn how to effectively navigate the property claims process.

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Claims Skills You Can Use

In this micro-course, you’ll sample the first assignment of AIC 304: Successfully Evaluating Property Claims, an elective course within the Associate in Claims (AIC) designation. Gain the skills to:

  • Apply the claims handling process to a property claim so you can negotiate effectively
  • Handle claims resulting from fire, mold, and natural disasters to help customers rebuild
  • Effectively settle a property claim so your customers know they’re in good hands
     

Course Details


AIC 304: Property Claims Micro-Course

Learn the tactics needed to effectively navigate the property claims process. Whether you deal with property damage resulting from fire, mold, natural disasters, or other perils, you’ll gain the skills to empathetically communicate with claimants, value their claims, and issue fair settlements.

Course Level
(Experienced)
Language(s)
English
Average Completion Time
20-35 Minutes
Topics
  • Understanding the Property Claims Environment
  • Investigating and Documenting Property Claims
  • Confronting the Unique Challenges Posed by Catastrophe Claims
  • Identifying and Protecting Insurable Interests
  • Handling Claims That Involve Public Adjusters