Pressure Points:  Ethics Under the Weight of Quotas and Claims   

Ethical challenges in insurance rarely appear overnight; they build slowly under the weight of quotas, deadlines, and cultural expectations. Examine how everyday decisions, stress, and organizational norms can gradually erode integrity. Analyze common risk signals in claims and sales, confront the psychology behind rationalization, and learn frameworks to sustain ethical resilience. Use relatable examples and reflection exercises to build the skills to make sound choices, strengthen professional judgment, and maintain credibility even when workplace pressures mount. 

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