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MMA and The Institutes Agent & Broker Group

Agent & Broker Designations

Agent & Broker Path to Career Success

As you start your career, there’s no better time to develop the skills necessary to star in a rewarding career as you build industry knowledge, take control of your career path, and accelerate your success. Be sure to have the right partner supporting you along the way. The Institutes Agent & Broker Group is here to help grow your skills and build your knowledge as you become the consultative partner your client’s demand. All courses and Micro-Certs in the PRC, ARM, and CPCU programs are 100% online. Access your courses when and where you want and complete your studies at your pace.

Plan Your Path To Success about Agent & Broker Path to Career Success

Professional Risk Consultant™ (PRC)

  • Learn how to develop solutions that effectively fill coverage gaps through understanding client needs
  • Enhance your knowledge of the growing field of cyber risk
  • Explore industry-specific risk management needs and how to present solutions that address unique exposures
PRC about Professional Risk Consultant™ (PRC)

Accredited Adviser in Insurance (AAI®)


  • Gain knowledge of a wide range of insurance products and services to better understand the exposures your clients face
  • Learn to write large, complex commercial lines
  • Manage agency operations from client communication to financial management
  • Complete one additional course focused on management topics to earn the AAI-M


AAI about Accredited Adviser in Insurance (AAI®)

Associate in Insurance (AINS®)

  • Customize your AINS with our General, Commercial, or Personal Lines tracks
  • Gain a solid understanding of basic insurance principles and practices as well as the ability to identify loss exposures
  • Understand complex customer needs with your practical knowledge
AINS about Associate in Insurance (AINS®)
A woman in customer service sits smiling and recording information while taking a phone call. She sits in front of two computer monitors and coworkers are in the background.

Accredited Customer Service Representative™ (ACSR)

  • Build and retain strong customer relationships, and increase your value to your agency and producers
  • Develop strategies that minimize your firm’s exposure to costly errors and omissions claims
  • Customize your ACSR with product content specific to Commercial, Life and Health, or Personal Lines by choosing the relevant track for your role

Micro-Cert Courses

The Institutes offer curated collection of concentrated, topic-focused Micro-Cert courses to help sharpen your skills and advance your knowledge as you explore key facets of the risk insurance industry and develop your career path and focus.