Course offered by
The Institutes Knowledge Group
AIC 304: Successfully Evaluating Property Claims
Overview
AIC 304 will give you the skills you need to effectively value property and settle claims. From understanding the property claims environment to addressing the financial impacts of loss, this course will help you get better at your job and give you the skills you need to be ready for your next opportunity.
Skills You’ll Gain
Apply the claims handling process to a property claim so you can negotiate effectively
Handle claims resulting from fire, mold, and natural disasters to help customers rebuild
Understand commercial and personal property policies so you can apply them to a customer’s claim
Determine the appropriate method for valuing property so you can value it accurately
Empathetically communicate with property claimants to build trust with customers
Effectively settle a property claim so your customers know they’re in good hands
Ready-Made Career Skills:
- Claims Handling
- Claims Resolution
- Claim Investigation
- Negotiation
- Insurance Claims
- Property Claims
- Valuation
- Communication
Assignments
Exam Prep Tools
This course comes with proven, comprehensive study materials to help you take The Institutes Designations' exam with confidence:
- Interactive Online Course: Learn at your own pace through a structured learning experience and modules featuring animations, video, question/answer scenarios, and more.
- AI Learning Support: Get help when you need it with an AI-powered tool built directly into your course. Ask questions, get explanations, and stay focused as you work through core topics.
- Mobile App with Audio: A flexible and convenient way to assess your understanding anytime, anywhere, and includes audio versions of your course material.
- Practice Questions: Test your understanding throughout the course with knowledge checks and exam practice questions designed to reinforce key concepts, identify areas for review, and help you prepare with confidence.
- Simulated Exam: Strengthen your readiness using a timed exam that mirrors the structure and difficulty of the actual exam. Students who complete the simulated exam pass at higher rates than those who don't.
- Resources: Take advantage of optional learning resources to reinforce your understanding and support your personal study routine.
Try AIC 304 For Free!
AIC 304 Sample Course: Property Claims
- Topics
-
- Understanding the Property Claims Environment
- Investigating and Documenting Property Claims
- Confronting the Unique Challenges Posed by Catastrophe Claims
- Identifying and Protecting Insurable Interests
- Handling Claims That Involve Public Adjusters
- Average Completion Time
- 20-35 Minutes
FAQs
- Does this course give me credit toward The Institutes Designations?
- Yes! AIC 304 is an elective course for the Associate in Claims (AIC) designation. It also gives you credit toward the Senior Professional Public Adjuster (SPPA®) designation.
- How long does the course take?
- AIC 304 typically takes students 4-6 weeks to complete.
- How is The Institutes Designations' exam structured?
- Virtual exams are timed. You will have 65 minutes to complete 50 questions.
- How do testing windows work?
- We offer The Institutes Designations' exams in 4 testing windows throughout the year.* You can complete your exam at any time in the testing window that you registered for. Access your exam from your account when the window opens and complete any time until 11:59 p.m. ET on the final day of the window.
- Quarter 1: January 15 – March 15
- Quarter 2: April 15 – June 15
- Quarter 3: July 15 – September 15
- Quarter 4: October 15 – December 15
- We offer The Institutes Designations' exams in 4 testing windows throughout the year.* You can complete your exam at any time in the testing window that you registered for. Access your exam from your account when the window opens and complete any time until 11:59 p.m. ET on the final day of the window.
*Exam windows that close on a weekend will be extended to the following business day.