Start Your Learning Journey
Do you want to advance your career and become a leader in your field? Then it’s time to pursue a designation from The Institutes.
Due to Virtual Exams, we are experiencing heavy call volume and wait times may be longer than usual. We appreciate your patience. Learn more about Virtual Exams.
For monthly routine maintenance to enhance our systems, this site will be unavailable on 8/2 from 1 to 4 a.m. eastern time/12 a.m. to 3 a.m. central time.
Non-proctored virtual exams will be offered for the third exam window, July 15-September 15, 2020. Learn more here or call Customer Success at (800) 644-2101. Please note we are experiencing heavy call volume.
Establish a clear professional advantage and fulfill your commitment to customer service with the AAI program.
95% of designees said earning AAI was important to demonstrating professional competency.
86% of completers believed the program prepared them for both their current and long-term career goals.
89% of those surveyed said that an Institutes designation was a good addition to their resume
Here are some final facts to help you decide if this is the right designation for your role as well as your future career goals.