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AAI 302: Growing a Book of Business

Select Course Materials

NEW: AAI 302 Now Includes Bonus Content on AI!

Learn the basics of AI, how to prompt large language models, how it's impacting risk management and insurance, and more. You’ll find the AI in Action bonus content in the Assignments section of your course. But don't worry — this won’t be on your exam!

Overview

Overview

Develop the skillset required to maintain and build a book of business. Examine methods to attract and retain clients, target coverage solutions, and use current technological solutions to your advantage. Understand how to measure success as an agent and leader.

4-6 WEEKS
Foundational

Skills You'll Gain

 checkmark Attract and retain clients through tailored solutions and effective client support

 checkmark Maximize technological solutions to manage your book of business and agency

 checkmark Explore how to select insurer partners, how insurers evaluate agencies, and how to measure an agency’s success

Ready-Made Resume Skills:

  • Persuasion
  • Data analysis
  • Relationship management
  • Sales
  • Business analysis
  • Financial acumen
  • Business acumen

Assignments

Assignment 1:
Understanding the Agency Relationship
Assignment 2:
Attracting and Retaining Clients
Assignment 3:
Tailoring Products to Markets
Assignment 4:
Maximizing Information Technology
Assignment 5:
Effectively Supporting Clients
Assignment 6:
Measuring an Agency’s Success
BONUS CONTENT:
AI in Action
Study Plan

Exam Prep Tools

This course comes with proven, comprehensive study materials to help you take The Institutes Designations' exam with confidence:

  • Interactive Online Course: Learn at your own pace through a structured learning experience and modules featuring animations, video, question/answer scenarios, and more.
  • Mobile App: A flexible and convenient way for you to assess your understanding anytime, anywhere.
  • Practice Questions: Test your understanding throughout the course with knowledge checks and exam practice questions designed to reinforce key concepts, identify areas for review, and help you prepare with confidence.
  • Simulated Exam: Strengthen your readiness using a timed exam that mirrors the structure and difficulty of the actual exam. Students who complete the simulated exam pass at higher rates than those who don't.
  • Study Outlines: Reinforce your learning with study outlines designed to help you take notes and review the material as you progress through the course, with the option to print.
  • Resources: Take advantage of optional learning resources to reinforce your understanding and support your personal study routine.

FAQ

You’ve got questions, we’ve got answers: