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AIC 303: Successfully Evaluating Liability Claims

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AIC 303 will help you learn how to successfully obtain evidence, interview experts, and interact with claimants. From better understanding the liability claims environment to evaluating bodily injury claims, this course will help you get better at your job and give you the skills you need to be ready for your next opportunity.


Skills You’ll Gain

checkmark Apply the claims handling process to a liability claim so you can negotiate effectively

checkmark Understand legal trends so you know how they impact liability claims

checkmark Understand commercial and personal liability policies so you can apply them to a customer’s claim

checkmark Gain tactics to obtain evidence and expert testimony to ensure you have all the facts straight

checkmark Evaluate a bodily injury claim so claimants get a fair settlement

checkmark Empathetically communicate with liability claimants to build trust with customers

checkmark Effectively settle a liability claim so your customers know they’re in good hands

Ready-Made Career Skills:

  • Claims Handling
  • Claims Resolution
  • Claim Investigation
  • Negotiation
  • Insurance Claims
  • Evidence Collection
  • Liability Analysis


Assignment 1:
Understanding the Liability Claims Environment
25 minutes
Assignment 2:
Investigating Common Sources of Liability Claims
30 minutes
Assignment 3:
Analyzing Liability Coverages
1 hour and 15 minutes
Assignment 4:
Assessing Liability Claim Circumstances
30 minutes
Assignment 5:
Evaluating Bodily Injury Claims
30 minutes
Assignment 6:
Examining Liability Claim Valuation
40 minutes
Assignment 7:
Mastering Claim Settlement
35 minutes

Exam Prep Tools

AIC 303 comes with proven comprehensive study materials to help you take The Institutes Designations' exam with confidence: 

  • Printable Study Outline
  • Practice Quizzes
  • Simulated Exam
  • Discussion Boards
  • Flashcards

Try AIC 303 For Free!

Sample AIC 303 in just 20-35 minutes to make sure it’s the right fit for you. 



  1. Does this course give me credit toward The Institutes Designations? 
    • Yes! AIC 303 is an elective course for the Associate in Claims (AIC) designation.
  2. How long does the course take? 
    • AIC 303 typically takes students 6-8 weeks to complete. 
  3. How is The Institutes Designations' exam structured? 
    • Virtual exams are timed. You will have 65 minutes to complete 50 questions. 
  4. What’s included in my course materials? 
    • Your course materials include the online interactive course, printable study outline, flashcards, practice quizzes, discussion boards, relevant articles, and a simulated exam. 
  5. How do testing windows work? 
    • We offer The Institutes Designations' exams in 4 testing windows throughout the year. You can complete your exam at any time in the testing window that you registered for. Access your exam from your account when the window opens and complete any time until 11:59 p.m. ET on the final day of the window. 
      • Quarter 1: January 15 – March 15 
      • Quarter 2: April 15 – June 15 
      • Quarter 3: July 15 – September 15 
      • Quarter 4: October 15 – December 15