Overview
AIC 303 will help you learn how to successfully obtain evidence, interview experts, and interact with claimants. From better understanding the liability claims environment to evaluating bodily injury claims, this course will help you get better at your job and give you the skills you need to be ready for your next opportunity.
Skills You’ll Gain
Apply the claims handling process to a liability claim so you can negotiate effectively
Understand legal trends so you know how they impact liability claims
Understand commercial and personal liability policies so you can apply them to a customer’s claim
Gain tactics to obtain evidence and expert testimony to ensure you have all the facts straight
Evaluate a bodily injury claim so claimants get a fair settlement
Empathetically communicate with liability claimants to build trust with customers
Effectively settle a liability claim so your customers know they’re in good hands
Ready-Made Career Skills:
- Claims Handling
- Claims Resolution
- Claim Investigation
- Negotiation
- Insurance Claims
- Evidence Collection
- Liability Analysis
Assignments
Exam Prep Tools
This course comes with proven, comprehensive study materials to help you take The Institutes Designations' exam with confidence:
- Interactive Online Course: Learn at your own pace through a structured learning experience and modules featuring animations, video, question/answer scenarios, and more.
- AI Learning Support: Get help when you need it with an AI-powered tool built directly into your course. Ask questions, get explanations, and stay focused as you work through core topics.
- Mobile App with Audio: A flexible and convenient way to assess your understanding anytime, anywhere, and includes audio versions of your course material.
- Practice Questions: Test your understanding throughout the course with knowledge checks and exam practice questions designed to reinforce key concepts, identify areas for review, and help you prepare with confidence.
- Simulated Exam: Strengthen your readiness using a timed exam that mirrors the structure and difficulty of the actual exam. Students who complete the simulated exam pass at higher rates than those who don't.
- Resources: Take advantage of optional learning resources to reinforce your understanding and support your personal study routine.
FAQs
- Does this course give me credit toward The Institutes Designations?
- Yes! AIC 303 is an elective course for the Associate in Claims (AIC) designation.
- How long does the course take?
- AIC 303 typically takes students 6-8 weeks to complete.
- How is The Institutes Designations' exam structured?
- Virtual exams are timed. You will have 65 minutes to complete 50 questions.
- How do testing windows work?
- We offer The Institutes Designations' exams in 4 testing windows throughout the year.* You can complete your exam at any time in the testing window that you registered for. Access your exam from your account when the window opens and complete any time until 11:59 p.m. ET on the final day of the window.
- Quarter 1: January 15 – March 15
- Quarter 2: April 15 – June 15
- Quarter 3: July 15 – September 15
- Quarter 4: October 15 – December 15
- We offer The Institutes Designations' exams in 4 testing windows throughout the year.* You can complete your exam at any time in the testing window that you registered for. Access your exam from your account when the window opens and complete any time until 11:59 p.m. ET on the final day of the window.
*Exam windows that close on a weekend will be extended to the following business day.