Overview
AIC 301 will give you the skills you need to negotiate fair settlements for customers while ensuring good faith claims handling. From learning how to apply the insurance contract to resolving claims disputes, this course will help you get better at your job and give you the skills you need to be ready for your next opportunity.
Skills You’ll Gain
Effectively apply an insurance policy to a claim so claimants get a fair settlement
Confidently explain how coverage applies to a claim to set customer expectations from the start
Understand who is legally responsible for damage and injuries to accurately settle a claim
Resolve claims disputes outside of court to eliminate extra time and expenses
Clearly communicate with legal professionals to keep the claims process moving
Ready-Made Career Skills:
- Claims Handling
- Claims Resolution
- Claim Investigation
- Negotiation
- Insurance Claims
- Insurance Law
- Communication
Assignments
Exam Prep Tools
AIC 301 comes with proven comprehensive study materials to help you take The Institutes Designations' exam with confidence:
- Printable Study Outline
- Practice Quizzes
- Simulated Exam
- Discussion Boards
- Flashcards
FAQs
- Does this course give me credit toward The Institutes Designations?
- Yes! AIC 301 is a core course for the Associate in Claims (AIC) designation. Also, passing CPCU 530: Navigating the Legal Landscape of Insurance earns credit toward AIC 301.
- How long does the course take?
- AIC 301 typically takes students 6-8 weeks to complete.
- How is The Institutes Designations' exam structured?
- Virtual exams are timed. You will have 65 minutes to complete 50 questions.
- What’s included in my course materials?
- Your course materials include the online interactive course, printable study outline, flashcards, practice quizzes, discussion boards, relevant articles, and a simulated exam.
- How do testing windows work?
- We offer The Institutes Designations' exams in 4 testing windows throughout the year.* You can complete your exam at any time in the testing window that you registered for. Access your exam from your account when the window opens and complete any time until 11:59 p.m. ET on the final day of the window.
- Quarter 1: January 15 – March 15
- Quarter 2: April 15 – June 15
- Quarter 3: July 15 – September 15
- Quarter 4: October 15 – December 15
- We offer The Institutes Designations' exams in 4 testing windows throughout the year.* You can complete your exam at any time in the testing window that you registered for. Access your exam from your account when the window opens and complete any time until 11:59 p.m. ET on the final day of the window.
*Exam windows that close on a weekend will be extended to the following business day.