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Associate in Insurance Services (AIS™)

Build on your expertise by developing an innovative, customer-focused, and data-driven mindset in risk management and insurance with The Institutes Designations AIS.

1 Prerequisite
Complete an approved designation
1 Core Course
Gain a customer-focused, data-driven mindset
Apply ethical frameworks to your day-to-day job
Stand out with your AIS designation

AIS at a Glance

After completing an approved Institutes designation, the AIS includes:

  • 1 course
  • 1-3 months to complete
  • Virtual exam
  • Mailed diploma upon completion

Ready-Made Career Skills:

  • Customer-Focused Service
  • Customer Satisfaction
  • Innovation
  • Data-Driven Decision Making
  • Continuous Process Improvement

First, complete one of the following designations:

Then, take the following course to expand your understanding of innovation, technology, and data analytics as it relates to risk management and insurance:

Ethical Decision Making in Risk and Insurance is a free course that’s required for all designations, including AIS.

  • Better understand the evolving landscape of insurance so you can foster an innovative and data-driven culture that helps your organization gain a competitive advantage. 
  • Develop techniques for responding effectively to coverage questions to improve customer service interactions and exceed client expectations.
  • Analyze how evolving technology affects insurer processes so you can develop innovative solutions to unique business challenges while also managing related risks. 
  • Learn key process improvement strategies that you can apply to your day-to-day work and that strengthen the insurance value chain. 

AIS Designation

Average Course: 6-8 Weeks Program Completion: 1-3 Months After Prerequisite

Still Wondering if AIS is Right for You?

Here are some final facts to help you decide if this is the right designation for your role as well as your future career goals.

Not Ready for AIS? We've got you covered.

Try one of these to get started and gain the skills you need to advance your career.

Designation Most Popular

Associate in Claims


Gain a solid understanding of claims handling with the knowledge you need to succeed in your claims career. Customize your learning by choosing from property, liability, workers comp, and auto specialty tracks.

Designation Most Popular



Gain confidence and make better business decisions through a broad understanding of the relevant and emerging concepts in risk management and today’s insurance landscape. Drive results and enhance your credibility through strong knowledge of coverage applications, various risk transfer tools, data analysis, and more.