NEW: Coaching and Mentoring RMI Professionals

Learn how to coach and mentor with impact while developing interpersonal skills. Key benefits include:

• Complete the course in just a few hours.
• Learn at your own pace with 100% online content.
• Get unlimited attempts to pass a 25-question exam.
• Receive a digital badge and an emailed certificate upon completion.
• This course is free for active CPCU Society members.

• Determine the best ways to establish goals and expectations for your team in various situations so that you can provide a clear framework for tracking progress, helping you to guide growth, provide insight into performance, and foster a willingness to learn.  
• Develop effective interpersonal skills so that you can navigate complex situations, build lasting relationships with clients and colleagues, and deliver exceptional value.  
• Learn to develop and apply empathy to difficult situations so that you can build trust, de-escalate tension, and guide co-workers and mentees toward effective solutions.  
• Learn active listening techniques so that you can better understand a mentee or co-workers’ needs and help them find their own solutions.  
• Gain techniques to overcome resistance so that you can identify and address underlying concerns and maintain an effective coaching or mentoring relationship. 

By completing this Masterclass, you will earn a digital badge to showcase your achievement. This badge highlights your ability to coach and mentor with empathy, trust, and professionalism.

• Share your badge on social media to highlight your mentoring skills.
• Add it to your email signature to emphasize your coaching expertise.
• Include it in your professional profile to show your ability to guide and support others.