• A quiet testing space free of distraction or interruption.
• A reliable internet connection.
• An internet-connected device with Chrome, Internet Explorer 11 or higher, or Firefox browser

We offer exams in four testing windows throughout the year:

• Quarter 1 – January 15th – March 15th 
• Quarter 2 – April 15th – June 15th 
• Quarter 3 – July 15th – September 15th 
• Quarter 4 – October 15th – December 15th

This lets students test in a timely fashion and take three weeks off in between to take a break, order new materials, and prepare for their next exams.

70% is the minimum score you need to pass an Institutes exam.

While exam outcomes vary based on the student and the material, the average pass ratio for an Institutes exam is 72.5%.

Some computer exams are offered in a segmented format. The segmented exam delivery method breaks a traditional exam into two to four separate exams that are shorter in length than a traditional examination. Examinees prepare for and take each segment individually; passing all segmented exams for a single course earns credit for the entire course. Currently AINS and AAI segment exams are available in the virtual format.

Special accommodations for an exam must be in accordance with the Americans with Disabilities Act (ADA). Thirty days prior to your exam date, please email documentation no more than three years old to Assessments@TheInstitutes.org.  It must include:

• A school plan, such as an Individualized Education Program (IEP) or a 504 plan
• A diagnostic statement from a qualified professional identifying the disability
• A description reflecting your past and current functional limitations
• An evaluation conducted by a qualified professional that lists their name, title and professional credentials

Students seeking special accommodations for Attention-Deficit/Hyperactivity Disorder (ADHD) must submit documentation that verifies their eligibility under Section 504 of the Rehabilitation Act, the ADA, and the ADA Amendments Act.

Documentation must describe a disabling condition, which is defined by the presence of substantial limitations in one or more major life activities. Merely submitting evidence of a diagnosis is not sufficient to warrant academic accommodations.

At a minimum, all documentation in support of an ADHD and/or an anxiety disorder should include the following information:

1. DSM-5 or ICD Diagnosis, including date of diagnosis and date of last contact. Evaluations must have been completed in the in last three years.
    
2. Evaluation: A summary statement including information regarding the onset, longevity, and severity of the symptoms.
    
3. Functional Limitations:
   1. Major life activities that are functionally limited by the individual’s symptoms.
   2. Behavioral manifestations of the diagnosis that functionally limits the individual in the academic setting.
       
4. Accommodations: Suggested recommendations, modifications and/or accommodations for exam administration.

When you receive approval from Assessments@TheInstitutes.org, register for your exam and Assessments will contact you with specific details.

Yes, you can get state CE for continuing education. To find out if your educational endeavor is approved for State Licensed CE credits, go to State CE Credit & License Information.

The Institutes file state CE credits according to state requirements. Many states allow virtual exams, while others do not.  If you need CE credit for a virtual exam, please contact Customer Success before you order. If you’re testing onsite, it’s your responsibility to verify that the center and proctor comply with CE requirements for test administration.

To ensure prompt filing of your state CE credits, go to your Institutes account and locate the State Continuing License information. Or call The Institutes before your exam to update your records. CE credits will not be reported without current license information on file prior to sitting for an exam. Failure to provide The Institutes with your current license information in accordance with the codes, policies, or regulations of your state(s) may result in CE credits not being filed.

Please note that The Institutes will not be responsible for any late filing fees or charges. When you pass your exam, we will file your CE credit in all the requested states.