Getting Past Your Nonpass
As someone who worked hard to pass their exam, it can be disheartening when it does not go as planned. Support and advice from someone who has been there can be helpful. Hear how Darcy Keith passed her exam and what helped achieve her goal.
How to Retake Your Exam
You can attempt a course exam twice in the same window, or up to four times in one year. You can make your second attempt in the same window.
Virtual exam retakes are $80 off the standard exam price if you order and complete in the same window.**
How to Register for a Retake:
- Register on My Courses & Exams or on the designation page. Select your exam window.*** The $80 discount will appear in the shopping cart for retakes ordered in the same window.
- If you have questions, call Customer Success at (800) 644-2101.
*Institutes exam completions, 2014 to 2019. Your chances of passing increase by 33% if you choose to retake your exam within 2 weeks, compared to waiting 6 months or more.
**Discount on virtual exam retakes applies to retakes purchased and completed in the same testing window.
