Contact Us

We’re Here to Support Your Success

For more than 100 years, The Institutes have been invested in helping learners grow their skills and move forward with confidence. If you have questions about your courses, exams, account info, or next steps, our team is ready to help.

Address:  720 Providence Road, Suite 100, Malvern, PA 19355 USA

Call Us:  1-800-644-2101 (U.S. and Canada)  or 1-610-644-2100 (International) Monday through Friday, 8:00 a.m. to 6:00 p.m. ET

Chat with Us: Use the chat assistant in the bottom right corner of this page for quick answers and guidance. If your question needs help from a team member, a request will be created for you automatically.

Submit a Request:  Prefer to send your question directly? Use our student helpdesk to submit a request, track updates, and get timely support from our Customer Success team.

Help Center:  Visit our help center to view the status of your requests and our new how-to guides for step-by-step help with getting started, managing courses, taking exams, and more. 

For Media Inquiries: Contact us at publicrelations@theinstitutes.org