Claims

Build critical skills to support your clients in their time of need – and position you for long-term success.

Helping people is your job and your passion.

Get the knowledge you need to better help your customers, advance your career, and stay relevant in your role today and beyond. Whether you're on the road, adjusting a loss, or in the office, The Institutes' flexible learning options make it easy for you to keep up with your studies anytime, anywhere.

91% of AIC completers indicated that completing the program helped them achieve their career goals.

16.4k students per year progressing towards the AIC designation, or are actively in a claims role pursuing other Institutes programs.

50% projected spending increase in automated claims processing by 2021. Stay informed on additional claims-related trends and changes.

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Claims Professionals

Topic Course Most Popular

Introduction to Risk Management and Insurance

Confidently serve your customers with an understanding of basic risk management and insurance principles. Build a foundation in insurance functions and regulation, the risk management process, and the claims and underwriting decision processes.

Designation Most Popular

Associate in Claims

Gain a solid understanding of claims handling with the knowledge you need to succeed in your claims career. Customize your learning by choosing from property, liability, workers comp, and auto specialty tracks.

Designation Most Popular

CPCU

Gain confidence and make better business decisions through a broad understanding of risk management and insurance. Armed with enhanced knowledge of what drives risk and insurance dynamics, you'll be well positioned to collaborate with colleagues and clients to drive results.

Topic Course Most Popular

Introduction to Risk Management and Insurance

Confidently serve your customers with an understanding of basic risk management and insurance principles. Build a foundation in insurance functions and regulation, the risk management process, and the claims and underwriting decision processes.

Designation Most Popular

Associate in General Insurance

Select the program path that matches your career goals and gain foundational knowledge in risk management and insurance.

Designation Most Popular

Associate in Claims

Gain a solid understanding of claims handling with the knowledge you need to succeed in your claims career. Customize your learning by choosing from property, liability, workers comp, and auto specialty tracks.

Designation Most Popular

Associate in Claims

Gain a solid understanding of claims handling with the knowledge you need to succeed in your claims career. Customize your learning by choosing from property, liability, workers comp, and auto specialty tracks.

Designation Most Popular

CPCU

Gain confidence and make better business decisions through a broad understanding of risk management and insurance. Armed with enhanced knowledge of what drives risk and insurance dynamics, you'll be well positioned to collaborate with colleagues and clients to drive results.

Certificate Program

Property Technical Certificate I

Exceed customer expectations and set yourself apart as a qualified professional by effectively managing property losses resulting from fire, water, and windstorm. Expand on your skills to properly investigate, scope, and estimate a property loss. 

Designation Most Popular

CPCU

Gain confidence and make better business decisions through a broad understanding of risk management and insurance. Armed with enhanced knowledge of what drives risk and insurance dynamics, you'll be well positioned to collaborate with colleagues and clients to drive results.

Designation Most Popular

Associate in Insurance Data Analytics

Enhance your ability to serve and retain customers by gaining knowledge of predictive risk modeling and big data applications for risk management and insurance.

Seminar

Executive Education

Stimulate strategic leadership thinking focused on risk management and insurance with The Institutes’ Executive Education at the University of Virginia Darden School of Business.

The secret to being a great claims professional is having a passion for helping others and a desire for continued learning and understanding. Improve yourself every day.

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Craig Coppock CPCU, AIC

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Certificate Program

Property Technical Certificate I

Exceed customer expectations and set yourself apart as a qualified professional by effectively managing property losses resulting from fire, water, and windstorm. Expand on your skills to properly investigate, scope, and estimate a property loss. 

Topic Course Most Popular

Blockchain in Insurance

Explore the basics of blockchain, the existing and theoretical use cases, and the ways you can apply concepts to real-world situations. Arm yourself with a better understanding of how this technology will affect your day-to-day business operations.