achievementadvance-careeralert-bluealert-grayalert-redalert-whitealertarchery-boardarrow-downarrow-rightarrow-uparrows-clock-flatarrows-clockbeginblue-trophybriefcase-flatcalendar-clockcalendarcart-iconWhat You Walk Away Withceucheckchecklistcheckmarkchevron-down-graychevron-down-whitechevron-downchevron-left-thinchevron-leftchevron-right-thinchevron-rightchevron-upclipboard-clockclosecompleted-ribbon-flatcompleted-ribboncompletion-time-flatcompletion-timecourse-time-flatcustomerdesktopexpandfree-course-flatfree-courselevel-flatlevellight-bulb-flatlive-courselivemap-markernotificationonline-courseonline-learning-grayonline-learningpdfphoneplay-buttonpluspreorderpricingquote-close-darkquote-closequote-open-darkquote-openrocket-flatrocket-uprole-agents-brokersrole-claimsrole-customer-servicerole-data-scientistsrole-risk-managementrole-underwritingsearch-barsearchskills-flatskillsstarstopwatch-flatstopwatchtarget-flattimertool-tiptrophy-flattrusted-flattrustedvertical-certificatevirtual_certificate_flatvirtual-exam-grayweight-balance

Claims

Build critical skills to support your clients in their time of need – and position you for long-term success.

Helping people is your job and your passion.

Get the knowledge you need to better help your customers, advance your career, and stay relevant in your role today and beyond. Whether you're on the road, adjusting a loss, or in the office, The Institutes' flexible learning options make it easy for you to keep up with your studies anytime, anywhere.

91% of AIC completers indicated that completing the program helped them achieve their career goals.

16.4k students per year progressing towards the AIC designation, or are actively in a claims role pursuing other Institutes programs.

50% projected spending increase in automated claims processing by 2021. Stay informed on additional claims-related trends and changes.

Get Claims Skills You Can Use Right Away

The online Associate in Claims (AIC™) designation will help you gain on-the-job skills right away with:

  • 100% online learning: Learn with videos, real-life examples from claims experts, and discussion boards.
  • Complete exam prep: Complete with comprehensive practice quizzes, a printable study outline, flash cards, and a simulated credentialing exam. 
  • Focused electives: Quickly hone skills in your specialty, such as auto, liability, property, or workers comp.

Show me solutions for
Claims Professionals

Designation Most Popular

Associate in Claims

Gain skills you can use right away in claims handling, investigation and resolution, and build targeted skills in your choice of auto, property, liability, or workers comp claimsLearn more about the Associate in Claims (AIC), or get started now! Order your course materials and exams below

Topic Course Most Popular

Introduction to Risk Management and Insurance

Confidently serve your customers with an understanding of basic risk management and insurance principles. Build a foundation in insurance functions and regulation, the risk management process, and the claims and underwriting decision processes.

Designation Most Popular

CPCU

Gain professional confidence and a high-level understanding of underwriting, claims, finance, and risk, while earning the most trusted credential in risk management and insurance.  Learn more about the CPCU, or get started now! Order your course materials and exams below.

Topic Course Most Popular

Introduction to Risk Management and Insurance

Confidently serve your customers with an understanding of basic risk management and insurance principles. Build a foundation in insurance functions and regulation, the risk management process, and the claims and underwriting decision processes.

Designation Most Popular

Associate in Insurance

Quickly master the basics of insurance, and understand how different insurer functions work together to create, deliver and support products, and how your role fits in. Learn more about the Associate in Insurance (AINS), or get started now! Order your course materials and exams below.

Designation Most Popular

Associate in Claims

Gain skills you can use right away in claims handling, investigation and resolution, and build targeted skills in your choice of auto, property, liability, or workers comp claimsLearn more about the Associate in Claims (AIC), or get started now! Order your course materials and exams below

Designation Most Popular

Associate in Claims

Gain skills you can use right away in claims handling, investigation and resolution, and build targeted skills in your choice of auto, property, liability, or workers comp claimsLearn more about the Associate in Claims (AIC), or get started now! Order your course materials and exams below

Designation Most Popular

CPCU

Gain professional confidence and a high-level understanding of underwriting, claims, finance, and risk, while earning the most trusted credential in risk management and insurance.  Learn more about the CPCU, or get started now! Order your course materials and exams below.

Certificate Program

Property Technical Certificate I

Exceed customer expectations and set yourself apart as a qualified professional by effectively managing property losses resulting from fire, water, and windstorm. Expand on your skills to properly investigate, scope, and estimate a property loss. 

Designation Most Popular

CPCU

Gain professional confidence and a high-level understanding of underwriting, claims, finance, and risk, while earning the most trusted credential in risk management and insurance.  Learn more about the CPCU, or get started now! Order your course materials and exams below.

Designation Most Popular

Associate in Insurance Data Analytics

Keep up with rapidly evolving data use in insurance. Learn techniques you can use to analyze big data and understand data application in claims, underwriting, and risk management.  Learn more about the Associate in Insurance Data Analytics (AIDA), or get started now! Order your course materials and exams below.

Seminar

Executive Education

Stimulate strategic leadership thinking focused on risk management and insurance with The Institutes’ Executive Education at the University of Virginia Darden School of Business.

The secret to being a great claims professional is having a passion for helping others and a desire for continued learning and understanding. Improve yourself every day.

Alternative Text Describing the Image

Craig Coppock CPCU, AIC

Man outdoor red shirt

You might also be interested in

Certificate Program
.

Property Technical Certificate I

.

Exceed customer expectations and set yourself apart as a qualified professional by effectively managing property losses resulting from fire, water, and windstorm. Expand on your skills to properly investigate, scope, and estimate a property loss. 

Topic Course Most Popular
.

Blockchain in Insurance

.

Explore the basics of blockchain, the existing and theoretical use cases, and the ways you can apply concepts to real-world situations. Arm yourself with a better understanding of how this technology will affect your day-to-day business operations.