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AIC 302: Successfully Evaluating Auto Claims

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AIC 302 will help you understand the unique aspects of auto liability so you can successfully handle auto claims. From better understanding auto liability claims to learning how to analyze policies and determine proper auto coverage, this course will help you get better at your job and give you the skills you need to be ready for your next opportunity.


Skills You’ll Gain

checkmark Apply the claims handling process to an auto claim to improve your negotiating position

checkmark Understand commercial and personal auto policies so you can confidently apply them to a customer’s claim

checkmark Determine the value of a physical damage claim so customers get the coverage they deserve

checkmark Evaluate an auto repair estimate to ensure a fair settlement

checkmark Properly estimate an injured claimant’s length of recovery so you can set expectations

checkmark Effectively settle an auto liability claim to minimize stress and build trust with the claimant

Ready-Made Career Skills:

  • Claims Handling
  • Claims Resolution
  • Claim Investigation
  • Negotiation
  • Insurance Claims
  • Auto Claims
  • Automobile Liability


Assignment 1:
Understanding the Auto Liability Claims Environment
35 minutes
Assignment 2:
Analyzing Auto Policies
65 minutes
Assignment 3:
Determining Auto Coverage
45 minutes
Assignment 4:
Valuing Auto Physical Damage Claims
40 minutes
Assignment 5:
Evaluating Bodily Injury Claims
30 minutes
Assignment 6:
Examining Liability Claim Valuation
40 minutes
Assignment 7:
Mastering Claim Settlement
30 minutes

Exam Prep Tools

AIC 302 comes with proven comprehensive study materials to help you take The Institutes Designations' exam with confidence: 

  • Printable Study Outline
  • Practice Quizzes
  • Simulated Exam
  • Discussion Boards
  • Flashcards

Try AIC 302 For Free!

Sample AIC 302 in just 30-45 minutes to make sure it’s the right fit for you. 



  1. Does this course give me credit toward The Institutes Designations? 
    • Yes! AIC 302 is an elective course for the Associate in Claims (AIC) designation.
  2. How long does the course take? 
    • AIC 302 typically takes students 6-8 weeks to complete. 
  3. How is the The Institutes Designations' exam structured? 
    • Virtual exams are timed. You will have 65 minutes to complete 50 questions. 
  4. What’s included in my course materials? 
    • Your course materials include the online interactive course, printable study outline, flashcards, practice quizzes, discussion boards, relevant articles, and a simulated exam. 
  5. How do testing windows work? 
    • We offer The Institutes Designations' exams in 4 testing windows throughout the year. You can complete your exam at any time in the testing window that you registered for. Access your exam from your account when the window opens and complete any time until 11:59 p.m. ET on the final day of the window. 
      • Quarter 1: January 15 – March 15 
      • Quarter 2: April 15 – June 15 
      • Quarter 3: July 15 – September 15 
      • Quarter 4: October 15 – December 15