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AIC 302: Successfully Evaluating Auto Claims

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AIC 302 will help you understand the unique aspects of auto liability so you can successfully handle auto claims. From better understanding auto liability claims to learning how to analyze policies and determine proper auto coverage, this course will help you get better at your job and give you the skills you need to be ready for your next opportunity.

Skills You’ll Gain

checkmark Apply the claims handling process to an auto claim to improve your negotiating position

checkmark Understand commercial and personal auto policies so you can confidently apply them to a customer’s claim

checkmark Determine the value of a physical damage claim so customers get the coverage they deserve

checkmark Evaluate an auto repair estimate to ensure a fair settlement

checkmark Properly estimate an injured claimant’s length of recovery so you can set expectations

checkmark Effectively settle an auto liability claim to minimize stress and build trust with the claimant

Ready-Made Resume Skills:
  • Claims Handling
  • Claims Resolution
  • Claim Investigation
  • Negotiation
  • Insurance Claims
  • Auto Claims
  • Automobile Liability
Assignment 1:
Understanding the Auto Liability Claims Environment
35 minutes
Assignment 2:
Analyzing Auto Policies
65 minutes
Assignment 3:
Determining Auto Coverage
45 minutes
Assignment 4:
Valuing Auto Physical Damage Claims
40 minutes
Assignment 5:
Evaluating Bodily Injury Claims
30 minutes
Assignment 6:
Examining Liability Claim Valuation
40 minutes
Assignment 7:
Mastering Claim Settlement
30 minutes
Study Plan

Exam Prep Tools

AIC 302 comes with proven comprehensive study materials to help you ace your exam with confidence: 

  1. Printable Study Outline: Perfect for students who still appreciate paper and highlighters, the study outline provides a summary of the course content and review questions to help you test your knowledge of each assignment as you move through the course. 
  2. Practice Quizzes: Quickly see where your knowledge gaps are with online practice quizzes for each assignment and for the full course. And bonus – take them as many times as you want. 
  3. Simulated Exam: Designed to give you the full experience of your final exam, the simulated exam is a timed exam that you can only take once. It mimics the exam structure and level of questions you’ll find on the actual exam. Students who take their Institutes simulated exam pass their exams at higher rates than students who don’t.
  4. Discussion Boards: Better understand how key concepts apply to real-life, professional experiences by connecting, gaining tips, and sharing best practices with others in your field.
  5. Flashcards: Test yourself on key terms with flashcards to help you fit studying into your busy schedule. 

Try AIC 302 For Free!

Sample AIC 302 in just 30-45 minutes to make sure it’s the right fit for you. 



  1. Does this course give me credit toward a designation? 
    • Yes! AIC 302 is an elective course for the Associate in Claims (AIC) designation.
  2. How long does the course take? 
    • AIC 302 typically takes students 6-8 weeks to complete. 
  3. How is the exam structured? 
    • Virtual exams are timed. You will have 65 minutes to complete 50 questions. 
  4. What’s included in my course materials? 
    • Your course materials include the online interactive course, printable study outline, flashcards, practice quizzes, discussion boards, relevant articles, and a simulated exam. 
  5. How do testing windows work? 
    • We offer exams in 4 testing windows throughout the year. You can complete your exam at any time in the testing window that you registered for. Access your exam from your account when the window opens and complete any time until 11:59 p.m. ET on the final day of the window. 
      • Quarter 1: January 15 – March 15 
      • Quarter 2: April 15 – June 15 
      • Quarter 3: July 15 – September 15 
      • Quarter 4: October 15 – December 15