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Navigating the Liability Claims Process from Receipt to Resolution

Demystify the liability claims process from start to finish. Whether you're managing litigated casualty files or enhancing your foundational knowledge, you'll learn how to assess coverage, conduct investigations, evaluate special damages, and determine the best path to resolution. Review practical tactics for handling surveillance, coordinating with counsel, and navigating local claims environments. Leave with actionable insights to better resolve claims.

  • Standard Webinar Price: $49.00
  • CEU Unlimited Subscriber Price: $24.50
    • *CEU Unlimited subscriber webinar discount will be reflected in the checkout process. No discount code or pre-paid agreement number required!
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  • NO Hidden Fees

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Presenter

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William J. Smith , CPCU, ARM

Since February 2020, Will Smith is the Director of Risk Management & Special Projects for Progressive Management, a company which builds and manages affordable housing units in New York City. Previously, he was the Vice President of Risk Management for 14 years with the YMCA of Greater New York. At both Progressive and the Y, he was brought in to build a risk management program from the ground up. Prior to working in risk management, Mr. Smith worked seventeen years in claims with multiple carriers, handling a wide variety of coverages. Smith is a graduate of Brooklyn College and has a master’s degree from Baruch University. He holds his CPCU, ARM, ARM-P, ARM-E, AIS, and AIDA. He is currently completing his AIC.

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