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Flexible Content

Claim Handling Essentials

Learn the basics of claims and how their resolution plays a crucial role in an insurer's mission.

Bottom-Line Benefits

Gain a basic understanding of how the claims function works and why collaboration across insurer departments is essential to claims success.  

I always recommend The Institutes to my friends and colleagues. I believe everyone should strive to grow and The Institutes provides one of the best opportunities to do so.

Joshua Carmona CPCU, ASLI, AU-M, AINS

Course Details


Claim Handling Essentials

By completing this introductory course, you'll learn foundational concepts and skills of claim handling, the key roles and responsibilities of various stakeholders in the claims process, and how to measure a claim function’s success.

Course Level
(New)
Language(s)
English
Average Completion Time
1-3 Hours
Topics
  • Claims and the Insurer's Mission
  • Collaborating With Other Insurer Departments
  • Measuring a Claims Function's Success

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