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Claims Fundamentals

Learn about the basic principles and processes of the claims function.

Bottom-Line Benefits

In this introductory course, learn about the basic roles of the claims function, how claims professionals collaborate with other departments, and how to effectively measure success.

“I would highly recommend The Institutes to a colleague as the courses given help shape your overall understanding of the insurance industry.”

TERRANCE HARVEY CPCU UNDERWRITER AT MLMIC SERVICES, INC

Course Details

Claims Fundamentals

This introductory course provides you with a basic understanding of the claims function and how to apply information about the claim and the insurance policy in a systematic process that reinforces good claim handling practices. 

Course Level
(New)
Language(s)
English
Average Completion Time
1-3 Hours
Topics
  • Insurance Policy Structure
  • Anatomy of an Insurance Policy
  • Claims and the Insurer's Mission
  • Collaborating With Other Insurer Departments
  • Communicating and Collaborating with Claimants
  • Measuring a Claims Function's Success

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