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PBP 401: Becoming a Strategic Program Administrator

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Grow your expertise as a program administrator and build your credibility with insurers. By completing PBP 401, you’ll be able to effectively manage organizational change, use critical thinking skills to solve strategic business challenges, and collaborate with colleagues and insurers to strengthen the insurance value chain for your customers. 


Skills You'll Gain

checkmark Effectively collaborate with colleagues and insurers to strengthen the insurance value chain for your customers

checkmark Hone your strategic leadership skills to increase team motivation, boost performance, and better manage organizational change

checkmark Develop and sharpen your critical thinking skills so you can solve strategic business challenges

checkmark Utilize captive insurers as a key resource so you can diversify your risk management strategy

Ready-Made Career Skills:

  • Critical Thinking
  • Insurance Operations
  • Strategic Leadership
  • Performance Motivation
  • Organizational Change Management
  • Business Decision Making


Assignment 1:
How Program Administrators Strengthen the Insurance Value Chain
15 Minutes
Assignment 2:
Honing Your Leadership Skills
40 Minutes
Assignment 3:
Optimizing Your Risk Management Strategy
35 Minutes
Assignment 4:
Understanding Mergers and Acquisitions
20 Minutes
Assignment 5:
Utilizing Captive Insurers
25 Minutes
Assignment 6:
Maximizing Results With Technology
15 Minutes
Study Plan

Exam Prep Tools

PBP 401 comes with proven, comprehensive study materials to help you take The Institutes Designations' exam with confidence: 

  1. Printable Study Outline: Perfect for taking notes, the printable study outline has key points for each assignment and review questions (and answers!) to help you test your knowledge as you move through the course. 
  2. Practice Quizzes: Quickly see where your knowledge gaps are with online practice quizzes for each assignment and for the full course. You can take them as many times as you want!  
  3. Simulated Exam: Designed to give you the full experience of your final exam, the simulated exam is a timed exam that you can take only once. It mimics the exam structure and level of questions you’ll find on the actual exam. Students who take their Institutes simulated exam pass their exams at higher rates than students who don’t. 
  4. Discussion Boards: Better understand how concepts you’re learning apply to real-life professional experiences by connecting, gaining tips, and sharing best practices with other individuals in your field. 
  5. Flashcards: Test yourself on key terms with flashcards that help you fit studying into your busy schedule. 

Try PBP for Free!

Sample PBP in just 30-45 minutes to make sure it's the right fit for you. 



  1. Does this course give me credit toward a designation? 
    • Yes! PBP 401 gives you credit toward the Program Business Professional™ (PBP™) designation. 
  2. How long does the course take? 
    • PBP 401 typically takes students 6-8 weeks to complete. 
  3. How is the exam structured? 
    • Virtual exams are timed. You will have 65 minutes to complete 50 questions. 
  4. What’s included in my course materials? 
    • In addition to the online course, you have access to a printable study outline, practice quizzes, a simulated exam, discussion boards, and flashcards.  
  5. How do testing windows work?
    • We offer exams in 4 testing windows throughout the year. You can complete your exam at any time in the testing window that you registered for. Access your exam from your account when the window opens and complete any time until 11:59 p.m. ET on the final day of the window. 
      • Quarter 1: January 15 – March 15 
      • Quarter 2: April 15 – June 15 
      • Quarter 3: July 15 – September 15 
      • Quarter 4: October 15 – December 15