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PBP 402: Understanding Program Administrator Contracts and Submissions

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Gain skills to successfully interpret the unique features of program administrator contracts and master submissions. By completing PBP 402, you’ll be able to effectively navigate the program submission process, understand the details of program administrator contracts, and master the intricacies of contract and agency law so you can more effectively collaborate with key stakeholders. 


Skills You’ll Gain

checkmark Master the intricacies of contract and agency law to more effectively collaborate with key stakeholders

checkmark Better interpret the unique features of program administrator and insurer contracts to build and maintain key business relationships

checkmark Effectively navigate the program submission process to position yourself for success

checkmark Understand the details of program administrator contracts to help you clearly define the roles and expectations of both the program administrator and the insurer  

Ready-Made Career Skills

  • Contract Law
  • Agency Law
  • Strategic Collaboration
  • Stakeholder Management
  • Business Decision Making
  • Critical Thinking


Assignment 1:
Contract and Agency Essentials
60 Minutes
Assignment 2:
Evaluating Program Administrator Contract Concepts
20 Minutes
Assignment 3:
Examining the Program Submission Process
15 Minutes
Assignment 4:
Additional Aspects of Program Submissions
15 Minutes
Assignment 5:
Concluding the Submission Process
10 Minutes
Study Plan

Exam Prep Tools

PBP 402 comes with proven, comprehensive study materials to help you take The Institutes Designations' exam with confidence: 

  1. Printable Study Outline: Perfect for taking notes, the printable study outline has key points for each assignment and review questions (and answers!) to help you test your knowledge as you move through the course. 
  2. Practice Quizzes: Quickly see where your knowledge gaps are with online practice quizzes for each assignment and for the full course. You can take them as many times as you want!  
  3. Simulated Exam: Designed to give you the full experience of your final exam, the simulated exam is a timed exam that you can take only once. It mimics the exam structure and level of questions you’ll find on the actual exam. Students who take their Institutes simulated exam pass their exams at higher rates than students who don’t. 
  4. Discussion Boards: Better understand how concepts you’re learning apply to real-life professional experiences by connecting, gaining tips, and sharing best practices with other individuals in your field. 
  5. Flashcards: Test yourself on key terms with flashcards that help you fit studying into your busy schedule.

Try PBP for Free!

Sample PBP in just 30-45 minutes to make sure it's the right fit for you. 



  1. Does this course give me credit toward a designation? 
    • Yes! PBP 402 gives you credit toward the Program Business Professional™ (PBP™) designation. 
  2. How long does the course take? 
    • PBP 402 typically takes students 6-8 weeks to complete. 
  3. How is the exam structured? 
    • Virtual exams are timed. You will have 65 minutes to complete 50 questions. 
  4. What’s included in my course materials? 
    • In addition to the online course, you have access to a printable study outline, practice quizzes, a simulated exam, discussion boards, and flashcards.  
  5. How do testing windows work? 
    • We offer exams in 4 testing windows throughout the year. You can complete your exam at any time in the testing window that you registered for. Access your exam from your account when the window opens and complete any time until 11:59 p.m. ET on the final day of the window. 
      • Quarter 1: January 15 – March 15 
      • Quarter 2: April 15 – June 15 
      • Quarter 3: July 15 – September 15 
      • Quarter 4: October 15 – December 15