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Associate in Claims (AIC™)

Gain on-the-job claims skills and prepare for your next opportunity with The Institutes Designations AIC.

2 Core Courses
Understand claims handling and legal aspects of claims
1 Elective Course
Focus on auto, liability, property, or workers comp claims
Apply ethical frameworks to your day-to-day job
Stand out with your AIC designation

Associate in Claims (AIC) at a Glance

Gain on-the-job skills you can use right away with the AIC designation. Program details include:

  • 3 courses, plus ethics
  • 9-12 months to complete
  • 100% online courses
  • Virtual exams for all courses
  • Mailed diploma upon completion

Ready-Made Career Skills:

  • Claims Handling
  • Claims Resolution
  • Claim Investigation
  • Fraud Prevention
  • Interviewing
  • Negotiation
  • Data Analysis
  • Communication
  • Inter-departmental Collaboration

Build your foundation through claims practices and better navigating legal aspects of claims:

Choose one of the following electives to hone your claims-specific focus area:

Ethical Decision Making in Risk and Insurance is a free course that’s required for all designations, including AIC.

  • How to effectively execute the claims handling process so you can reach fair settlements
  • Best practices you can use to build customer loyalty and minimize insurer reputation risk
  • How to best use data analytics and technology so you can recognize and prevent fraud
  • Interviewing strategies so you get the details you need from claimants, witnesses, and experts
  • Proven techniques to resolve claims disputes outside of court to eliminate extra time and hassle
  • How to effectively evaluate auto, liability, property, or workers compensation claims based on your focus

Credentials You Can Trust

60,000+ have earned the Associate in Claims (AIC)

50+ years since the Associate in Claims (AIC) was created

110+ years of The Institutes providing well-known risk management and insurance training

AIC Designation

Total Requirements: 4 Average Course: 6-8 Weeks Program Completion: 9-12 Months

Still Wondering if AIC is Right for You?

Not Ready for AIC? We've got you covered.

Try one of these to get started and gain the skills you need to advance your career.

Designation Most Popular

Associate in Insurance


Select the program path that matches your career goals and gain foundational knowledge in risk management and insurance.

Certificate Program

Property Technical Certificate I


Exceed customer expectations and set yourself apart as a qualified professional by effectively managing property losses resulting from fire, water, and windstorm. Expand on your skills to properly investigate, scope, and estimate a property loss.