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Take Your Insurance Knowledge to the Next Level

State Farm employees: Build new skills now with a sample course, or commit to a program through The Institutes Designations to advance your career.

Try AIC 300: Claims Principles for free with this sample course. You’ll start developing the skills you need to effectively handle claims, communicate with claimants, and deliver on the insurer’s promise to the customer.

Course Details


AIC 300 Sample Course: Claims Principles

Try AIC 300: Claims Principles for free with this sample course. You’ll start developing the skills you need to effectively handle claims, communicate with claimants, and deliver on the insurer’s promise to the customer.

Course Level
(Experienced)
Language(s)
English
Average Completion Time
20-35 Minutes
Topics
  • The Evolving Role of the Claims Professional
  • Claims and the Insurer’s Mission
  • Collaborating With Other Insurer Departments
  • Communicating and Collaborating with Claimants
  • Measuring a Claims Function’s Success