Exam Questions Guide

Prepare for your exam by knowing what types of questions to expect and how to answer them.

Multiple choice question with four choices
KNOWLEDGE BASED

Stand-Alone Questions

These questions test your knowledge of principles, concepts, and terms

  • These are stand-alone questions, which are basic multiple choice questions with four answer choices
  • You will need to recall information from the study material or know the definitions of keywords or phrases

TIP:  Prepare for these by studying the review questions in your course guide.

internal case question example
APPLICATION BASED

Internal-Case Questions

You will read and analyze a real-world scenario and apply your knowledge of the course material and the given facts to answer the question.

TIP: When studying, think about situations you might come across at work and apply them to the course material.

External Case Question
APPLICATION BASED

External-Case Questions

You will be given a detailed real-world scenario and be asked two or more questions about it. 

TIP: When studying, think about situations you might come across at work and apply them to the course material.

 

Person working on laptop

Tips for Answering Questions

  • Application-based questions require more time to read and think about more critically. 
  • Each question is worth one point.
  • Most questions require you to do one of the following:
    • Select the correct answer
    • Select the best answer
    • Complete a sentence
    • Determine if all of the answers are correct