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Flexible Content

Free AIC 300: Claims Principles Micro-Course

Sample the first course in the Associate in Claims (AIC) designation at no cost and learn how the claims environment is evolving.

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Claims Skills You Can Use

In this micro-course, you’ll sample the first assignment of AIC 300: Claims in an Evolving World, a core course within the Associate in Claims (AIC) designation. Gain the skills to:

  • Negotiate fair settlements to get people back on their feet faster
  • Build trust with claimants to improve your company’s reputation
  • Settle claims successfully and accurately to secure client satisfaction

Course Details


AIC 300: Claims Principles Micro-Course

Set yourself up for future success by learning how the claims environment is evolving so you can develop the skills you’ll need to effectively handle claims, communicate with claimants, and deliver on the insurer’s promise to the customer.

Course Level
(New)
Language(s)
English
Average Completion Time
20-35 Minutes
Topics
  • The Evolving Role of the Claims Professional
  • Claims and the Insurer’s Mission
  • Collaborating With Other Insurer Departments
  • Communicating and Collaborating with Claimants
  • Measuring a Claims Function’s Success