Overview
Build practical skills to leverage AI across insurance operations to optimize workflows and processes. By completing this course, you will learn how to effectively assess AI applications across underwriting, claims, and marketing, identify opportunities to improve efficiencies, and apply generative AI tools to drive smarter, faster decisions across the insurance value chain.
Skills You’ll Gain
Understand how AI is reshaping the insurance value chain so you can identify meaningful opportunities to improve efficiency, consistency, and decision quality.
Evaluate and leverage AI-driven claims solutions so you can balance automation with accuracy, fairness, and customer trust.
Integrate AI into personal and commercial underwriting processes so you can enhance risk selection while also maintaining professional judgment and accountability.
Leverage AI-powered marketing insights so you can improve customer targeting, engagement, and retention in a responsible and data-informed way.
Ready-Made Career Skills:
- Insurance Operations
- Generative AI
- Claims Handling
- Underwriting
- Data-Driven Decision Making
- AI for Marketing
Assignments
Exam Prep Tools
This course comes with proven, comprehensive study materials to help you take The Institutes Designations’ exam with confidence:
- Interactive Online Course: Learn at your own pace through a structured learning experience and modules featuring animations, video, question/answer scenarios, and more.
- Mobile App: A flexible and convenient way for you to assess your understanding anytime, anywhere.
- Practice Questions: Test your understanding throughout the course with knowledge checks and exam practice questions designed to reinforce key concepts, identify areas for review, and help you prepare with confidence.
- Simulated Exam: Strengthen your readiness using a timed exam that mirrors the structure and difficulty of the actual exam. Students who complete the simulated exam pass at higher rates than those who don't.
- Study Outlines: Reinforce your learning with study outlines designed to help you take notes and review the material as you progress through the course, with the option to print.
- Resources: Take advantage of optional learning resources to reinforce your understanding and support your personal study routine.
FAQs
- Does this course give me credit toward The Institutes Designations?
- Yes! AIAI 302 gives you credit toward the Associate in Insurance AI™ (AIAI™) designation.
- How long does the course take?
- AIAI 302 typically takes students 4-6 weeks to complete.
- How is The Institutes Designations' exam structured?
- Virtual exams are timed. You will have 65 minutes to complete 50 questions.
- How do testing windows work?
- We offer The Institutes Designations' exams in 4 testing windows throughout the year.* You can complete your exam at any time in the testing window that you registered for. Access your exam from your account when the window opens and complete any time until 11:59 p.m. ET on the final day of the window.
- Quarter 1: January 15 – March 15
- Quarter 2: April 15 – June 15
- Quarter 3: July 15 – September 15
- Quarter 4: October 15 – December 15
- We offer The Institutes Designations' exams in 4 testing windows throughout the year.* You can complete your exam at any time in the testing window that you registered for. Access your exam from your account when the window opens and complete any time until 11:59 p.m. ET on the final day of the window.
*Exam windows that close on a weekend will be extended to the following business day.