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AIC 330: Leading a Successful Claims Team

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Overview Skills You’ll Gain Exam Prep Tools FAQs
Overview

Overview

Build your strategic leadership skills while learning competitive claims management strategies. After completing AIC 330, you’ll be able to use different techniques to build consensus in your organization, develop your claims team, leverage claims data to make strategic decisions, and more.

6-8 WEEKS
Experienced

Skills You’ll Gain

checkmark Recruit and develop talent so you can build a high-performing claims team and exceed customer expectations

checkmark Align your team’s performance with the insurer’s goals so your employees understand their impact on the organization

checkmark Analyze and interpret loss data so you can recommend strategic financial decisions for your company and its customers

Ready-Made Career Skills:

  • Strategic Hiring
  • Supervisory Skills
  • Claims Management
  • Data Analysis
  • Business Resilience
  • Strategic Leadership

Assignments

Assignment 1:
Maximizing Claims Department Performance
20 Minutes
Assignment 2:
Cultivating an Engaged Team
40 Minutes
Assignment 3:
Helping Employees Thrive
20 Minutes
Assignment 4:
Building a Cohesive Culture
15 Minutes
Assignment 5:
Making Data-Driven Decisions
30 Minutes
Assignment 6:
Preparing for the Unexpected
20 Minutes
Study Plan

Exam Prep Tools

AIC 330 comes with proven, comprehensive study materials to help you pass The Institutes Designations' exam with confidence:

  1. Printable Study Outline: Perfect for taking notes, the printable study outline has key points for each assignment and review questions (and answers!) to help you test your knowledge as you move through the course.
  2. Practice Quizzes: Quickly see where your knowledge gaps are with online practice quizzes for each assignment and for the full course. You can take them as many times as you want! 
  3. Simulated Exam: Designed to give you the full experience of your final exam, the simulated exam is a timed exam that you can take only once. It mimics the exam structure and level of questions you’ll find on the actual exam. Students who take their Institutes simulated exam pass their exams at higher rates than students who don’t.
  4. Discussion Boards: Better understand how concepts you’re learning apply to real-life, professional experiences by connecting, gaining tips, and sharing best practices with other individuals in your field.
  5. Flashcards: Test yourself on key terms with flashcards that help you fit studying into your busy schedule.
FAQ

FAQs

  1. Does this course give me credit toward The Institutes Designations?
    • Yes! AIC 330 gives you credit toward the Associate in Claims – Management (AIC-M) designation.
  2. How long does the course take?
    • AIC 330 typically takes students 6-8 weeks to complete.
  3. How is The Institutes Designations' exam structured?
    • Virtual exams are timed. You will have 65 minutes to complete 50 questions.
  4. What’s included in my course materials?
    • In addition to the online course, you have access to a printable study outline, assignment quizzes, practice exams, discussion boards, and a simulated credentialing exam.
  5. How do testing windows work?
    • We offer The Institutes Designations' exams in 4 testing windows throughout the year.* You can complete your exam at any time in the testing window that you registered for. Access your exam from your account when the window opens and complete any time until 11:59 p.m. ET on the final day of the window.
      • Quarter 1: January 15 – March 15
      • Quarter 2: April 15 – June 15
      • Quarter 3: July 15 – September 15
      • Quarter 4: October 15 – December 15

*Exam windows that close on a weekend will be extended to the following business day.

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