WCCA 302: Conducting Workers Compensation Investigations

Overview Skills You'll Gain Exam Prep Tools FAQs

Overview

Build the investigative skills you need to evaluate workers compensation claims with accuracy, integrity, and confidence. After completing WCCA 302, you’ll be able to recognize red flags, apply good-faith practices, and leverage data to uncover critical insights and protect your organization from fraudulent or inaccurate claims.

4-6 WEEKS

Experienced

Identify common red flags and indicators of fraud to help ensure only valid claims are approved.

Use internal and external data sources to conduct thorough, well-supported workers compensation investigations.

Apply good-faith investigation practices to maintain ethical standards and protect claimant trust.

Follow a structured investigation process to make sure claims are valued accurately and settled fairly.

Ready-Made Career Skills:

Claim Investigation
Insurance Compliance
Insurance Fraud Prevention
Data-Driven Decision Making
Workers Compensation Claims
Ethical Decision Making

Assignments

Assignment 1:

Exploring Investigative Concepts

20 Minutes

Assignment 2:

Investigating Workers Compensation Fraud

20 Minutes

Assignment 3:

Maintaining Good Faith

15 Minutes

Assignment 4:

Leveraging Claims Data

20 Minutes

Assignment 5:

Making Informed Decisions

25 Minutes

WCCA 302 comes with proven, comprehensive study materials to help you take The Institutes Designations' exam with confidence:

Printable Study Outline: Perfect for taking notes, the printable study outline has key points for each assignment and review questions (and answers!) to help you test your knowledge as you move through the course.
QuizMe App: A flexible and convenient way for you to assess your understanding anytime, anywhere.
Practice Quizzes: Quickly see where your knowledge gaps are with online practice quizzes for each assignment and for the full course. Plus, you can take them as many times as you want.
Simulated Exam: Designed to give you the full experience of your final exam, the simulated exam is a timed exam that you can take only once. It mimics the exam structure and level of questions you’ll find on the actual exam. Students who take their Institutes simulated exam pass their exams at higher rates than students who don’t.
Discussion Boards: Understand how concepts you’re learning apply to real-life, professional experiences by connecting, gaining tips, and sharing best practices with other individuals in your field.
Flashcards: Test yourself on key terms with printable flashcards to help you fit studying into your busy schedule.

Try WCCA for Free!

Sample the new WCCA in just 30-45 minutes to make sure it’s the right fit for you.

Does this course give me credit toward The Institutes Designations?
- Yes! WCCA 302 gives you credit toward the Workers Compensation Claims Administration (WCCA™) designation. 
How long does the course take?
- WCCA 302 typically takes students 4-6 weeks to complete. 
How is The Institutes Designations' exam structured?
- Virtual exams are timed. You will have 65 minutes to complete 50 questions.
What’s included in my course materials?
- Course materials include the online course, printable study outline, practice quizzes, QuizMe app, flashcards, discussion boards, and a simulated exam.
How do testing windows work?
- We offer The Institutes Designations' exams in 4 testing windows throughout the year.* You can complete your exam at any time in the testing window that you registered for. Access your exam from your account when the window opens and complete any time until 11:59 p.m. ET on the final day of the window.
  - Quarter 1: January 15 – March 15
  - Quarter 2: April 15 – June 15
  - Quarter 3: July 15 – September 15
  - Quarter 4: October 15 – December 15

*Exam windows that close on a weekend will be extended to the following business day.