achievementadvance-careeralert-bluealert-grayalert-redalert-whitealertarchery-boardarrow-downarrow-rightarrow-uparrows-clock-flatarrows-clockbeginblue-trophybriefcase-flatcalendar-clockcalendarcart-ceucart-iconcart-the-institutes-designationscart-the-institutesWhat You Walk Away Withceuchatwidget-standardChatcheckchecklistcheckmarkchevron-down-graychevron-down-whitechevron-downchevron-left-thinchevron-leftchevron-right-thinchevron-rightchevron-upcircle-closeclipboard-clockclosecompleted-ribbon-flatcompleted-ribboncompletion-time-flatcompletion-timecourse-time-flatcustomerdesktopexpandfree-course-flatfree-courselevel-flatlevellight-bulb-flatlive-courselivemap-markernotificationonline-courseonline-learning-grayonline-learningpdfphoneplay-buttonpluspreorderpricingquote-close-darkquote-closequote-open-darkquote-openrocket-flatrocket-uprole-agents-brokersrole-claimsrole-customer-servicerole-data-scientistsrole-risk-managementrole-underwritingsearch-barsearchskills-flatskillsstarstopwatch-flatstopwatchtarget-flattimertool-tiptrophy-flattrusted-flattrustedvertical-certificatevirtual_certificate_flatvirtual-exam-grayweight-balance

WCCA 302: Conducting Workers Compensation Investigations

Select Course Materials

Overview Skills You'll Gain Exam Prep Tools FAQs
Overview

Overview

Build the investigative skills you need to evaluate workers compensation claims with accuracy, integrity, and confidence. After completing WCCA 302, you’ll be able to recognize red flags, apply good-faith practices, and leverage data to uncover critical insights and protect your organization from fraudulent or inaccurate claims.

4-6 WEEKS
Technical

checkmark Identify common red flags and indicators of fraud to help ensure only valid claims are approved.

checkmark Use internal and external data sources to conduct thorough, well-supported workers compensation investigations.

checkmark Apply good-faith investigation practices to maintain ethical standards and protect claimant trust.

checkmark Follow a structured investigation process to make sure claims are valued accurately and settled fairly.

Ready-Made Career Skills:

  • Claim Investigation
  • Insurance Compliance
  • Insurance Fraud Prevention
  • Data-Driven Decision Making
  • Workers Compensation Claims
  • Ethical Decision Making

Assignments

Assignment 1:
Exploring Investigative Concepts
20 Minutes
Assignment 2:
Investigating Workers Compensation Fraud
20 Minutes
Assignment 3:
Maintaining Good Faith
15 Minutes
Assignment 4:
Leveraging Claims Data
20 Minutes
Assignment 5:
Making Informed Decisions
25 Minutes
Study Plan

Exam Prep Tools

This course comes with proven, comprehensive study materials to help you take The Institutes Designations' exam with confidence:

  • Interactive Online Course: Learn at your own pace through a structured learning experience and modules featuring animations, video, question/answer scenarios, and more.
  • Mobile App: A flexible and convenient way for you to assess your understanding anytime, anywhere.
  • Practice Questions: Test your understanding throughout the course with knowledge checks and exam practice questions designed to reinforce key concepts, identify areas for review, and help you prepare with confidence.
  • Simulated Exam: Strengthen your readiness using a timed exam that mirrors the structure and difficulty of the actual exam. Students who complete the simulated exam pass at higher rates than those who don't.
  • Study Outlines: Reinforce your learning with study outlines designed to help you take notes and review the material as you progress through the course, with the option to print.
  • Resources: Take advantage of optional learning resources to reinforce your understanding and support your personal study routine.

Try WCCA for Free!

Sample the new WCCA in just 30-45 minutes to make sure it’s the right fit for you.

FAQ

FAQs

  1. Does this course give me credit toward The Institutes Designations?
    • Yes! WCCA 302 gives you credit toward the Workers Compensation Claims Administration (WCCA™) designation. 
  2. How long does the course take?
    • WCCA 302 typically takes students 4-6 weeks to complete. 
  3. How is The Institutes Designations' exam structured?
    • Virtual exams are timed. You will have 65 minutes to complete 50 questions.
  4. How do testing windows work?
    • We offer The Institutes Designations' exams in 4 testing windows throughout the year.* You can complete your exam at any time in the testing window that you registered for. Access your exam from your account when the window opens and complete any time until 11:59 p.m. ET on the final day of the window.
      • Quarter 1: January 15 – March 15
      • Quarter 2: April 15 – June 15
      • Quarter 3: July 15 – September 15
      • Quarter 4: October 15 – December 15

*Exam windows that close on a weekend will be extended to the following business day.