The Institutes Knowledge Group

The Institutes Knowledge Group

Plan My Education
1. Plan My Education
2. How Do I Get Started?
3. Free Sample Courses
4. Learning Pathways
  
  Learning Pathways
  
  All Roles
  
  Early Career
  
  Agents and Brokers
  
  Claims
  
  Customer Service
  
  Information Technology
  
  Risk Management
  
  Underwriting
  
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  NEW!
  
  Essentials Online Courses
  
  Explore risk management and insurance essentials, with an overview of key areas like claims, underwriting, and sales.
  
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5. The Institutes Designations
  
  The Institutes Designations
  
  CPCU
  
  CPCU
  
  Learn More About CPCU
  
  CPCU Sample Courses
  
  The CPCU Designation
  
  ARM Path to CPCU
  
  CPCU Study Groups & Classes
  
  CPCU in Good Standing
  
  New & Most Popular
  
  New & Most Popular
  
  NEW: Associate in Cyber Risk Management (ACRM)
  
  NEW: Associate in Insurance Data Analytics (AIDA)
  
  NEW: Associate in Insurance Operations (AIO)
  
  NEW: Workers Compensation Claims Administration (WCCA)
  
  Associate in Claims (AIC)
  
  Associate in Commercial Underwriting (AU)
  
  Associate in Insurance (AINS)
  
  Associate in Reinsurance (ARe)
  
  Early Career
  
  Early Career
  
  Accredited Adviser in Insurance (AAI)
  
  Accredited Customer Service Representative (ACSR)
  
  Associate in Insurance (AINS)
  
  Associate in Insurance Operations (AIO)
  
  Professional Risk Consultant (PRC)
  
  Management
  
  Management
  
  Accredited Adviser in Insurance - Management (AAI-M)
  
  Associate in Claims - Management (AIC-M)
  
  Associate in Commercial Underwriting–Management (AU-M)
  
  Associate in Insurance Services (AIS)
  
  Associate in Management (AIM)
  
  Claims & Underwriting
  
  Claims & Underwriting
  
  Associate in Claims (AIC)
  
  Associate in Claims -Management (AIC-M)
  
  Associate in Commercial Underwriting (AU)
  
  Associate in Commercial Underwriting–Management (AU-M)
  
  Associate in Fidelity and Surety Bonding (AFSB)
  
  Associate in Marine Insurance Management (AMIM)
  
  Associate in Personal Insurance (API)
  
  Associate in Surplus Lines Insurance (ASLI)
  
  Senior Professional Public Adjuster (SPPA)
  
  Data & Analytics
  
  Data & Analytics
  
  Associate in Information Technology (AIT)
  
  Associate in Insurance Data Analytics (AIDA)
  
  Finance & Regulation
  
  Finance & Regulation
  
  Associate in Insurance Accounting and Finance | The Institutes
  
  Associate in Premium Auditing (APA)
  
  Associate in Regulation and Compliance (ARC)
  
  Risk Management
  
  Risk Management
  
  Associate in Cyber Risk Management (ACRM)
  
  Associate in National Flood Insurance (ANFI)
  
  Associate in Risk Management (ARM)
  
  Professional Risk Consultant (PRC)
  
  Specialized
  
  Specialized
  
  Program Business Professional (PBP)
  
  View All Designations
  
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  NEW: Workers Comp Designation
  
  Save 25% on the NEW Workers Compensation Claims Administration (WCCA) courses.
  
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  New! QuizMe App
  
  Take practice quizzes on the go and reinforce key concepts before your exam.
  
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6. Ethics Requirement
7. Online Courses & Certificate Programs
  
  Online Courses & Certificate Programs
  
  Online Courses
  
  Online Courses
  
  **NEW** Essentials
  
  Most Popular
  
  Agents & Brokers
  
  Claims
  
  Risk Management
  
  Underwriting
  
  Certificate Programs
  
  Certificate Programs
  
  Property Technical Certificate
  
  Supervisory Management
  
  Micro-Certs
  
  Popular Content
  
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  NEW!
  
  Essentials Online Courses
  
  Explore risk management and insurance essentials, with an overview of key areas like claims, underwriting, and sales.
  
  SEE COURSES
  
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  NEW!
  
  AI Online Courses
  
  Gain a high-level overview of how AI is impacting various areas within risk management and insurance.
  
  SEE COURSES
8. Continuing Education
  
  Continuing Education
  
  CEU Unlimited
  
  CEU Webinars
  
  State CE and License Information
  
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  New CEU Courses
  
  Our on-demand course library is growing! Browse over 20 new courses covering trending topics and state requirements!
  
  Explore Our Library
9. Leadership Development
  
  Leadership Development
  
  Business Strategy for Emerging Leaders
  
  Executive Education
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  New CEU Courses
  
  Our on-demand course library is growing! Browse over 20 new courses covering trending topics and state requirements!
  
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Designation Courses
1. Designation Courses
2. CPCU
  
  CPCU
  
  Core Courses
  
  Core Courses
  
  CPCU 500: Becoming a Leader in Risk Management and Insurance
  
  CPCU 520: Meeting Challenges Across Insurance Operations
  
  CPCU 530: Applying Legal Concepts to Insurance
  
  CPCU 540: Contributing to Insurer Financial Performance
  
  CPCU 550: Maximizing Value with Data and Technology
  
  Concentration Courses
  
  Concentration Courses
  
  CPCU 551: Managing Commercial Property Risk
  
  CPCU 552: Managing Commercial Liability Risk
  
  CPCU 555: Advancing Personal Insurance Products
  
  CPCU 556: Building a Competitive Edge in Personal Lines
  
  Elective Courses
  
  Elective Courses
  
  ACRM 401: Effectively Managing Cyber Risk
  
  AIC 300: Claims in an Evolving World
  
  AIDA 401: Using Data Analytics to Strengthen the Insurance Value Chain
  
  ARe 321: Exploring Reinsurance Products and Transactions
  
  AU 60: Evaluating Commercial Underwriting Risks
  
  Ethics & Matriculation
  
  Ethics & Matriculation
  
  Ethics 311: Ethical Decision Making in Risk & Insurance
  
  CPCU Matriculation
  
  Free Sample Courses
  
  Free Sample Courses
  
  Online CPCU Sample Course
  
  CPCU 500: Leadership Foundations Sample Course
  
  CPCU 520: Insurance Operations Sample Course
  
  CPCU 530: Legal Fundamentals Sample Course
  
  CPCU 540: Insurer Finances Sample Course
  
  CPCU 550: Data and Technology Sample Course
  
  View Designation
  
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  The CPCU Experience
  
  CPCU is an experience that goes beyond just the designation.
  
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  ARM Path to CPCU
  
  Gain strategic risk management and leadership skills.
  
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3. Associate in Claims (AIC)
  
  Associate in Claims (AIC)
  
  Core Courses
  
  Core Courses
  
  AIC 300: Claims in an Evolving World
  
  AIC 301: Expanding Your Claims Perspective
  
  Elective Courses
  
  Elective Courses
  
  AIC 302: Successfully Evaluating Auto Claims
  
  AIC 303: Successfully Evaluating Liability Claims
  
  AIC 304: Successfully Evaluating Property Claims
  
  AIC 305: Successfully Evaluating Workers Compensation Claims
  
  Ethics
  
  Ethics
  
  Ethics 311: Ethical Decision Making in Risk & Insurance
  
  Free Sample Courses
  
  Free Sample Courses
  
  Online AIC Sample Course
  
  AIC 300: Claims in an Evolving World
  
  AIC 301: Expanding Your Claims Perspective
  
  AIC 302: Successfully Evaluating Auto Claims
  
  AIC 303: Successfully Evaluating Liability Claims
  
  AIC 304: Successfully Evaluating Property Claims
  
  AIC 305: Successfully Evaluating Workers Compensation Claims
  
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  AIC Designation
  
  Gain on-the-job claims skills you can use right away.
  
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4. Associate in Commercial Underwriting (AU)
  
  Associate in Commercial Underwriting (AU)
  
  Core Courses
  
  Core Courses
  
  AU 60: Evaluating Commercial Underwriting Risks
  
  AU 61: Underwriting Organizations’ Property Risks
  
  AU 62: Underwriting Organizations’ Liability Risks
  
  Elective Courses
  
  Elective Courses
  
  CPCU 551: Managing Commercial Property Risk
  
  CPCU 552: Managing Commercial Liability Risk
  
  Ethics
  
  Ethics
  
  Ethics 311: Ethical Decision Making in Risk & Insurance
  
  Free Sample Course
  
  Free Sample Course
  
  Online AU Sample Course
  
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  AU Designation
  
  Build a strong foundation in commercial underwriting.
  
  LEARN MORE
5. Associate in Insurance (AINS)
  
  Associate in Insurance (AINS)
  
  Core Course
  
  Core Course
  
  AINS 101: Increasing Your Insurance IQ
  
  Concentration Courses
  
  Concentration Courses
  
  AINS 102: Understanding Personal Insurance
  
  AINS 103: Exploring Commercial Insurance
  
  Elective Courses
  
  Elective Courses
  
  AINS 102: Understanding Personal Insurance
  
  AINS 103: Exploring Commercial Insurance
  
  CPCU 500: Becoming a Leader in Risk Management and Insurance
  
  ARM 400: Risk in an Evolving World
  
  AIC 300: Claims in an Evolving World
  
  API 320: Evaluating and Underwriting Personal Lines Risks
  
  AU 60: Evaluating Commercial Underwriting Risks
  
  Ethics
  
  Ethics
  
  Ethics 311: Ethical Decision Making in Risk & Insurance
  
  Free Sample Course
  
  Free Sample Course
  
  Online AINS Sample Course
  
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  AINS Designation
  
  Master insurance basics and grow your career.
  
  LEARN MORE
6. Associate in Insurance Data Analytics (AIDA)
  
  Associate in Insurance Data Analytics (AIDA)
  
  Core Courses
  
  Core Courses
  
  AIDA 401: Using Data Analytics to Strengthen the Insurance Value Chain
  
  AIDA 402: Developing and Implementing Data-Driven Strategies | The Institutes
  
  Elective Courses
  
  Elective Courses
  
  AIM 330: Leading in an Evolving Risk Environment
  
  ARM 400: Risk in an Evolving World
  
  CPCU 520: Meeting Challenges Across Insurance Operations
  
  Ethics
  
  Ethics
  
  Ethics 311: Ethical Decision Making in Risk & Insurance
  
  Free Sample Course
  
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  AIDA Designation
  
  Gain in-demand data analytics skills.
  
  LEARN MORE
7. Associate in Reinsurance (ARe)
  
  Associate in Reinsurance (ARe)
  
  Core Courses
  
  Core Courses
  
  ARe 320: Serving the Reinsurance Customer
  
  ARe 321: Exploring Reinsurance Products and Transactions
  
  ARe 322: Developing and Executing Treaty Reinsurance Contracts
  
  CPCU 520: Meeting Challenges Across Insurance Operations
  
  Ethics
  
  Ethics
  
  Ethics 311: Ethical Decision Making in Risk & Insurance
  
  Free Sample Course
  
  Free Sample Course
  
  Online ARe Sample Course
  
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  ARe Designation
  
  Gain skills to create effective reinsurance programs.
  
  LEARN MORE
8. Associate in Risk Management (ARM)
  
  Associate in Risk Management (ARM)
  
  Core Courses
  
  Core Courses
  
  ARM 400: Risk in an Evolving World
  
  ARM 401: Holistically Assessing Risk
  
  ARM 402: Successfully Treating Risk
  
  Ethics
  
  Ethics
  
  Ethics 311: Ethical Decision Making in Risk & Insurance
  
  Free Sample Course
  
  Free Sample Course
  
  Online ARM Sample Course
  
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  ARM Designation
  
  Gain a holistic and strategic view of risk management.
  
  LEARN MORE
9. All Designations
1. More Course Options
  
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  NEW: Workers Comp Designation
  
  Save 25% on the NEW Workers Compensation Claims Administration (WCCA) courses.
  
  Learn More
  
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  New! QuizMe App
  
  Take practice quizzes on the go and reinforce key concepts before your exam.
  
  Learn More
Develop My Team
1. Develop My Team
2. Why Work With Us?
3. Corporate Tools
  
  Corporate Tools
  
  Corporate Customer Toolkit
  
  Custom Education Solutions
  
  Key Person Support
  
  Order For My Team
  
  CPCU Designation Scholarship Guidelines
4. CEU Corporate Solutions
5. Free Resources
  
  Free Resources
  
  Guide to forging equitable leadership pathways
  
  How To Become A Skills-Based Team
  
  RMI Skills Report
6. Leadership Acceleration
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  2024 Skills Report
  
  The skills, courses, and designations that have been most in demand over the past year among our learner base of RMI professionals.
  
  Get Yours
Find Resources
1. Find Resources
2. Skills Edge Blog
3. College Programs
  
  College Programs
  
  Collegiate Studies Resources
  
  Collegiate Studies FAQ
  
  Professor Resources
  
  Purchase Study Materials
  
  CPCU Scholarship Guidelines
4. Exam Resources
  
  Exam Resources
  
  Exam Information
  
  Exam Preparation
  
  Exam Question Format
5. External Waivers
  
  External Waivers
  
  Advanced Degrees
  
  RMI Professional Waivers
6. International Resources
  
  International Resources
  
  International Student Information
  
  International - Middle East
7. Student Resources
  
  Student Resources
  
  Designation Journey
  
  Discounts
  
  FAQs
  
  QuizMe App
  
  The CPCU Society
  
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  Free for Students
  
  Membership & More
  
  CPCU Society offers free student membership for undergrads.
  
  Join Today
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  New! QuizMe App
  
  Take practice quizzes on the go and reinforce key concepts before your exam.
  
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Continuing Education
1. Continuing Education
2. CEU
3. Unlimited CE
4. Search CE Courses
5. Live CE Webinars
6. My CE Licenses
7. New On-Demand Courses
8. CEU Corporate Solutions
9. CEU FAQs
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About Us
1. About Us
2. About The Institutes Knowledge Group
3. Strategic Alliances
4. Leadership Team
5. Careers
6. Contact Us
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Customer Service

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Customer Service

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customer-service

Course offered by

The Institutes Knowledge Group

WCCA 302: Conducting Workers Compensation Investigations

Course offered by

The Institutes Knowledge Group

WCCA 301: Handling Workers Compensation Claims

Course offered by

The Institutes Knowledge Group

WCCA 300: Analyzing the Workers Compensation Landscape

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