Gain practical leadership skills in key areas such as risk management, insurer operations, critical thinking, and data literacy to help you meaningfully contribute to the insurance value chain and create a competitive edge for your organization.
Set yourself up for future success by learning how the claims environment is evolving so you can develop the skills you’ll need to effectively handle claims, communicate with claimants, and deliver on the insurer’s promise to the customer.
Equip yourself to effectively investigate and settle claims in good faith by gaining a better understanding of how to determine who is responsible for damages and injuries, how insurance contracts apply to claims, and how to resolve disputes.
Learn the tactics needed to effectively navigate the property claims process. Whether you deal with property damage resulting from fire, mold, natural disasters, or other perils, you’ll gain the skills to empathetically communicate with claimants, value their claims, and issue fair settlements.