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The Skills Edge Blog

Stay ahead in the RMI landscape with expert insights, practical tips, and innovative solutions designed to help you elevate your career and drive organizational success. 

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Featured Post

How to Streamline Insurance Continuing Education (CE) Across Your Organization: A Guide for Corporate Leaders

Hunter Fausnacht

Supporting your team as they complete their continuing education (CE) requirements is key to a strong learning and development program. For most licensed professionals in risk management and insurance ...

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General RMI Trends & Insights

What 4 Catastrophe Risk Trends are Shaping the Future of Risk Management and Insurance?

By Diane Hanlon

Disasters that used to be considered once-in-a-lifetime events are now happening every few years. In 2024 alone, U.S. natural catastrophes caused more than $112 billion in insured losses, according to the Insurance Information Institute. This escalating trend is challenging traditional catastrophe risk models and pushing insurers to rethink how they measure, model, and manage risk.

For learning and development (L&D) and talent management leaders, the growing frequency and severity of catastrophe risks also highlight an urgent need: helping those in risk management and insurance evolve their skills so they can recognize and address a wide range of threats. By understanding key catastrophe risk trends, you can position your organization to not only withstand the next global catastrophic risk but lead with confidence through it.

Let’s explore four key trends shaping how today’s leaders can adapt through data, technology, and education.

Trend 1: Increasing Frequency and Severity of Catastrophes

Across the globe, hurricanes, floods, wildfires, and other natural disasters are striking more often and with greater intensity. In the first half of 2025, global insured losses from natural catastrophes reached approximately $80 billion, nearly double the 10-year average from 2014-2024, according to a report from Swiss Re Institute. Total losses for the full year could reach $150 billion or more.

And it’s not only natural catastrophes. Human-caused catastrophes, like cyber incidents and geopolitical conflicts, are also growing more complex. They’re forcing organizations to expand their corporate risk management strategy by exploring lesser-known geopolitical, industrial, and mass violence risks. In fact, EY’s 2025 Global Insurance Outlook found that 98% of global insurance CEOs plan to alter investments due to geopolitical factors.

Simply put, each major catastrophe can affect underwriting margins, pressure reinsurance capacity, and increase the likelihood that insurance carriers will retreat from high-risk regions. Catastrophe risk assessment and management must be an ongoing priority.

Trend 2: Advanced Analytics, AI, and Next-Gen Modeling

Traditional catastrophe risk models can’t keep up with today’s evolving threats, so risk management and insurance professionals are using advanced technology to make smarter decisions:

  • AI-driven pattern detection helps find patterns in weather and exposure data so companies can take action sooner
  • Dynamic modeling improves pricing and reserving accuracy, even when data is uncertain
  • Geospatial analytics (GIS) helps visualize risks and vulnerabilities down to the neighborhood level

To illustrate, the Predict & Prevent® podcast—which addresses some of the biggest risk challenges facing society today— recently released an episode that explores how Faura's technology identifies which homes are more likely to survive wildfires, hurricanes, floods, earthquakes, and hail. Using quick homeowner self-assessments, Faura helps insurers replace costly inspections. Emerging technologies like these are critical to staying ahead of catastrophe risk.

Info graphic with 4 circles showing the 4 catastrophe risk trends shaping the future of rmi

Trend 3: Innovations in Risk Transfer and Capital Markets

As global catastrophic risks grow, insurers are finding new ways to share financial exposure. Traditionally, insurers relied on reinsurance when losses were too high. However, insurers are more often turning to alternative capital sources, including catastrophe bonds and insurance-linked securities (ILS), which connect financial markets directly to disaster events.

Parametric insurance is also more widely available than ever. Instead of waiting for a traditional loss assessment, payouts are triggered automatically when certain conditions—like wind speed or rainfall—reach a set level. This speeds up recovery and stabilizes finances after a major event.

Ultimately, this means that catastrophe risk has become a financial system challenge, not just an actuarial one. Understanding how insurance and capital markets work together will be key for staying resilient in the years ahead.

Trend 4: Catastrophe Resilience, Mitigation, and Proactive Planning

Forward-thinking RMI leaders are focusing more on proactive risk mitigation. Many companies now reward policyholders who take steps to reduce their risks by reinforcing buildings, installing advanced fire protection systems, and more. They may even provide policyholders with preventative technology up front, like sensors to monitor electrical issues or mitigate water damage from burst pipes or sprinklers. Likewise, organizations are also embracing scenario-based planning, using simulations to test their readiness for different disaster situations.

This shift is also impacting organizational culture. A resilient organization today ensures that every employee is well equipped for disaster readiness. L&D leaders play a crucial role by helping staff build the knowledge and confidence to respond effectively when catastrophe risk becomes reality.

The Key Takeaway: Education is the Bridge

The bottom line is that in the wake of growing global catastrophic risk, education and upskilling aren’t optional; they’re essential to close resilience and talent gaps. The Institutes Designations’ new Associate in Catastrophe Risk and Resiliency™ (ACRR™) helps RMI professionals meet this challenge and gain in-demand skills to manage natural and human-caused catastrophe risk.

Plus, ACRR is backed by The Institutes’ more than 115 years of experience as a not-for-profit, committed to educating, elevating, and connecting those interested in risk management and insurance to create a more informed, resilient world.

Empower your team to turn catastrophe risk into readiness with ACRR, the first of its kind that addresses catastrophes specifically within the RMI context.

 

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About the Author

Diane Hanlon is Head of Sales and Market Development at The Institutes, where she leads sales strategy and client partnerships. She works with Learning and Development leaders to design workforce learning pathways and serves on the Board of the Society of Insurance Trainers and Educators.

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Risk Management Strategies

How a Cyber Risk Management Framework Strengthens RMI Operations, From Underwriting to Advisory

By Diane Hanlon

In an era of increasingly complex cyber-threats, organizations must be prepared for a wide range of attacks, from ransomware to cryptojacking to targeted data breaches. These risks pose a unique challenge to risk management and insurance companies, where protecting sensitive business and client information is a top priority. That’s why employee preparedness is so important. It’s a key defense not only for an organization, but also for RMI professionals who advise clients on how to manage risks.

Are your employees equipped to guide your organization and clients through the nuances of cyber risk? It’s predicted that the annual global cost of cybercrime will reach $15.63 trillion by 2029, an increase from $8.15 trillion in 2023. So the question isn’t if an organization will face cyber threats, but when. By developing a comprehensive cyber risk management framework, your team can safeguard your organization and become a trusted resource for clients.

What is a Cyber Risk Management Framework?

To build confidence in handling cyber threats, it’s essential to have a cyber risk management framework in place that guides response efforts and continues to be relevant even as risks change and evolve over time. A cyber risk management framework is a structured approach to identifying, assessing, managing, and mitigating cyber risks. It provides a lasting roadmap to help companies address vulnerabilities, implement proactive safeguards, and effectively respond to incidents.

For RMI professionals, this framework can be a highly valuable tool for advising clients on effectively navigating cyber risk. These threats have grown beyond technical issues to affect the entire organization. From financial losses, to operational disruptions, to reputational damage, the consequences of a cyber-attack can be devastating to the entire organization. That’s why managing cyber risk, risk assessment, and continuous upskilling is crucial for every employee.

Why Employee Upskilling is the Cornerstone of Effective Cyber Risk Management

Despite the rise of AI and predictive modeling, your employees are the first line of defense against cyber risks. They are the guardians of your organization's data and the trusted advisors to your clients. And the best way to strengthen these crucial defenses is to incorporate robust cyber risk management training into your learning and development programs. This includes ensuring employees are familiar with your cyber risk management framework, can apply it to real-world situations, and can make practical adjustments when needed.

Consider having employees earn their Associate in Cyber Risk Management™ (ACRM™) from The Institutes Designations. This new designation is the first of its kind and is designed to help build lasting cyber resilience. Plus, investing in this specialized upskilling will not only help employees predict and prevent losses, but also grow your organization’s reputation as a leader in cyber security.

Illustration of five pillars labeled 'Risk Identification,' 'Integrating Cyber Exposures,' 'Filling Coverage Gaps,' 'Incident Response,' and 'Regulatory Compliance,' representing a cyber risk management framework

5 Pillars of a Successful Cyber Risk Management Framework

When building an effective cyber risk management framework, it’s important to account for the entire insurance value chain and continuously monitor the evolving risk landscape. Make sure your plan covers these five elements:

  1. Risk Identification

    Employees need the skills to identify vulnerabilities, both internally and for clients. By spotting risks early, they can help prevent potential issues and keep systems secure.

  2. Integrating Cyber Exposures 

    Cybersecurity risks should be treated as an integrated part of any risk management strategy. Employees trained in cyber exposures can help clients see where cyber threats fit into the bigger picture.

  3. Filling Coverage Gaps

    Traditional insurance policies may fall short of fully covering cyber risks. Employees should be trained to identify these gaps, advise clients on potential vulnerabilities, and recommend better coverage options.

  4. Incident Response

    Responding quickly to a cyber-attack can make all the difference. Employees should know how to efficiently guide clients through incident response processes, minimizing damage from breaches.

  5. Regulatory Compliance 

    Cyber regulations are constantly changing. Employees need to stay up to date on these rules to help clients remain compliant and avoid legal risks while securely managing threats.

Equipping Your Workforce for Future-Ready Cyber Risk Management

Equipping your team with a strong cyber risk management framework is essential to managing cybersecurity risks. Empower your employees to invest in specialized training and upskilling with The Institutes Designations’ new Associate in Cyber Risk Management™ (ACRM™). This designation will help provide them with an adaptable framework to stay ahead of emerging cyber-attacks and better manage risks.

Enable your team to become skilled in cyber resilience strategies with the Associate in Cyber Risk Management™ (ACRM™) designation today!

 

Photo of Diane Hanlon

About the Author

Diane Hanlon is Head of Sales and Market Development at The Institutes, where she leads sales strategy and client partnerships. She works with Learning and Development leaders to design workforce learning pathways and serves on the Board of the Society of Insurance Trainers and Educators.

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General RMI Trends & Insights

The Most In-Demand Risk Management and Insurance Skills in 2024

By Diane Hanlon

The RMI field is evolving at a rapid pace, which is only accelerated by the rise of AI and machine learning. This means that professionals across all sectors should be continuously honing their skills and keeping up with the latest trends. Whether they want to stay competitive among their peers, provide better customer service, or anything in between, investing in the right risk management and insurance skills can help any professional advance in their field.  

Read on to discover more about these top skill areas! 

How We Identified 2024’s Top Risk Management and Insurance Skills 

Each year, risk management and insurance professionals from around the world engage with leading education resources from The Institutes Knowledge Group. In the past year alone, our community of learners completed nearly 100,000 courses and earned over 11,000 designations.  

We compiled that data into our 2024 Skills Report, which identifies the top designations earned, courses completed, and skills utilized in the past year. The report groups those skills into broader categories to identify trends and patterns and give insights into the state of RMI skills development. Below, we dive into a few of the top skill areas. Be sure to check out the report for the full findings. 

An infographic about some of the top insurance skills of 2024 and why companies should invest in them.

 In-Demand Skill Area: Risk Assessment 

Risk assessment is all about identifying, analyzing, and evaluating risk. By determining the likelihood of potential risks, risk factors, and the overarching impact they could have, RMI professionals provide stakeholders with crucial knowledge they rely on to create a plan of action. If the risk assessment is flawed or incomplete, there can be serious consequences for both the insurer and the insured.  

Risk analysis, risk management, and risk assessment are all key aspects of this skill area and need to be continuously nurtured. To protect assets and data in an increasingly digital world, skills such as cyber risk management are especially important to stay current on. 

We offer a range of formats to sharpen risk assessment skills, including courses from the following Institutes Designations:  

And this collection of leading topic courses is a great way to learn new skills within the flow of work, with average course times that range from 1-3 hours.  

In-Demand Skill Area: Data & Compliance 

Due to the wide range of personal information insurance companies need to collect and maintain—from policy records, to claims details, to credit references—they’re a prime target for cybercriminals. Plus, all that information needs to be processed and analyzed for experts to accurately assess and price risk. So employees not only need to be well-versed in compliance, but also in skills like data analysis and financial statements.   

In fact, data science is quickly revolutionizing the RMI field. This is helping insurers move from a “detect and repair” model to a “predict and prevent” one, as individuals and organizations move to more innovative risk management practices. With the ability to access more data than ever from a multitude of sources, insurance companies need to be able to efficiently extract the most valuable insights and apply the proper products, services, and actions to every situation. 

Looking for the best way to upskill in data and compliance? We recommend these designations and courses: 

In-Demand Skill Area: General Insurance Fundamentals 

For those new to risk management and insurance, the wide range of terminology, laws, and processes can be overwhelming. So it’s no surprise that these green employees are eager to close the gaps in their knowledge and learn as much as they can at the beginning of their RMI career. This may range from the role of insurance in society, to regulations, to insurance and risk management fundamentals.  

Organizations can leverage this interest by providing recommended learning pathways that give employees a view of their full education journey. This not only helps increase engagement, but also sets employees up for success and guides them through deeper levels of knowledge acquisition. A few popular designations and courses to grow fundamental insurance skills include: 

In-Demand Skill Area: Strategic Leadership 

Strategic leadership is one of the most valuable skills in 2024, but according to the U.S. Bureau of Labor, an estimated half of the current insurance workforce will retire in the next 15 years. There’s a critical need to fill the talent pipeline and start fostering future leaders now. Otherwise, people-centric skills like critical thinking, collaboration, and strategic decision-making may be lost, along with valuable institutional knowledge. 

Organizations that want to attract and retain top talent, while protecting their bottom line, should encourage their employees to develop strategic leadership skills. As the leadership standard in risk management and insurance, The Institutes Designations' CPCU® provides employees with practical leadership expertise, credibility, and holistic risk management and insurance skills. There’s no better way to support the talent who will lead the future!  

Explore CPCU and everything you need to get started today. 

Risk Management and Insurance Skills to Take into the Future 

In this rapidly evolving landscape, the benefits of continuous learning and skill development for RMI professionals can’t be overstated. Organizations are looking for employees with knowledge in key skill areas like risk assessment, data & compliance, and strategic leadership, and those who are new to the RMI field can make a big impression by mastering insurance fundamentals early on. And those are just a few of the top skill areas—our full 2024 Skills Report has even more to explore. 

Remember: Whether you or your team are looking to enhance existing expertise or gain new skills, The Institutes Knowledge Group is here to help, now and into the future! To connect and learn more, contact Sales@TheInstitutes.org.   

 

Photo of Diane Hanlon

About the Author

Diane Hanlon is Head of Sales and Market Development at The Institutes, where she leads sales strategy and client partnerships. She works with Learning and Development leaders to design workforce learning pathways and serves on the Board of the Society of Insurance Trainers and Educators.

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image of a manager congratulating an employee in an office showing the power of recognition
RMI Education & Employee Support

The Power of Recognition for Employee Engagement and Performance

By Diane Hanlon

Employee recognition is essential for cultivating a positive work environment and a thriving company culture. By regularly acknowledging and rewarding employees for their contributions, your organization can boost employee engagement, performance, and retention.  

Recognition can take many forms, from public shoutouts on social media, to financial incentives for hitting professional development milestones, to quarterly awards for high performers. The key is finding what best fits your organization and makes your employees feel valued. 

Read on to discover why you should leverage the power of recognition and actionable tips to get you started!  

Why Employee Recognition is More Important Now Than Ever Before  

Investing in a culture of recognition is vital for making your employees feel engaged with your organization and its mission. Gallup research shows that 70% of workers today are disengaged, and this number is even higher for employees under 35. And with a potential leadership gap looming in the risk management and insurance (RMI) field, it’s more important than ever to engage your emerging talent.  

A recognized employee, on the other hand, is five times as likely to be connected to company culture and four times as likely to be engaged. This engagement leads to enhanced job satisfaction, a greater sense of belonging and loyalty, and an increased motivation to contribute to team goals.  

An infographic with 4 tips for leveraging the power of recognition in the workplace.

4 Tips for Leveraging the Power of Recognition within Your Organization    

If you’re looking for inspiration to enhance employee recognition efforts in both the short and long term, try implementing these tried-and-true methods. 

1. Establish Clear Recognition Criteria  

Provide clear goals for your employees to work towards, and then celebrate them when they achieve important milestones. For example, if you have structured learning pathways, your employees will understand how to progress in their professional development and which credentials are most valued for their career path.   

This structured approach also brings equity to career advancement and shows your employees that commitment to development and performance will be recognized and rewarded. 

Explore our guide for sample learning pathways covering the entire RMI employee lifecycle: from onboarding, to technical development, to strong leadership.  

2. Use Formal and Informal Recognition Methods 

You should make a commitment to celebrate wins both big and small. When an employee in your organization completes one of The Institutes Designations, for example, do they earn a bonus? Is the credential worked into promotional criteria? 

Financial and promotional incentives are powerful motivators, but you can celebrate hard work in other ways too. Try highlighting accomplishments in a company newsletter, all-hands meeting, or social channel. You can use this recognition graphic template to quickly create images that can be shared to enhance your employee recognition program. 

And for everyday wins, encourage managers to show appreciation on a more personal level. A quick email or message acknowledging a job well done can make a big difference. 

3. Foster Peer-to-Peer Recognition 

When you develop a culture of recognition, your employees will begin to cheer each other on as well. Encourage team members to share their learning achievements with their managers, peers, and social networks.  

You can use this communication template to inspire employees to proudly share their accomplishments. And when they do, be sure to interact with their posts from your organization’s accounts to fuel excitement and motivation!  

4. Ensure Recognition is Timely and Specific 

Recognition is most powerful when it’s delivered close to the achievement. Set reminders or a consistent schedule to recognize and celebrate employees within your organization who achieve a major goal or milestone, like earning a designation.  

Remember that if you’re a corporate client of The Institutes Knowledge Group, you have access to detailed reports on exam statistics and designation completers, among others. Explore our Key Person Resources Manual for step-by-step instructions on viewing and exporting reports, reviewing student scores, and more! Then, use this information to recognize your high achievers.  

Use Recognition to Boost Employee Engagement and Your Bottom Line  

The power of recognition influences every aspect of your organization, from motivating employees to boosting profitability. Start putting these recommendations into action and get more tips and tools by subscribing to our Key People Resources today.  

To learn more, contact Sales@TheInstitutes.org.    

 

Photo of Diane Hanlon

About the Author

Diane Hanlon is Head of Sales and Market Development at The Institutes, where she leads sales strategy and client partnerships. She works with Learning and Development leaders to design workforce learning pathways and serves on the Board of the Society of Insurance Trainers and Educators.