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CPCU 520: Connecting the Business of Insurance Operations

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CPCU 520 Study Group Starts April 13th!

Data shows that students who take their exam within 6-8 weeks score higher! Join an 8-week instructor-led study group with the CPCU Society and take your exam in June. Limited spots available!



Build the foundation you need to understand the business of insurance, no matter what your role is, so you can better collaborate and prepare for real-world scenarios to improve your operational effectiveness. Learn how property-casualty insurer functions work together so you understand how to regulate insurance operations, create and deliver insurance products, comprehend risk control and premium auditing, and more.


Skills You’ll Gain

checkmark Solve strategic business challenges with a comprehensive view of the insurance landscape

checkmark Lead teams confidently with a solid understanding of how insurer departments connect with one another

checkmark Build your insurer strategic management skills to make yourself a vital part of your organization’s future

Ready-Made Resume Skills:

  • Cross-Organization Collaboration
  • Underwriting
  • Claim Resolution
  • Insurance Marketing
  • Strategic Leadership
  • Reinsurance
  • Risk Control


Assignment 1:
Understanding How Insurers Operate
35 Minutes
Assignment 2:
Regulating Insurance Operations
40 Minutes
Assignment 3:
Marketing and Distributing Insurance
35 Minutes
Assignment 4:
Underwriting Risk
35 Minutes
Assignment 5:
Understanding Risk Control and Premium Auditing
40 Minutes
Assignment 6:
Analyzing Claims
35 Minutes
Assignment 7:
Developing Insurance Rates
45 Minutes
Assignment 8:
Exploring Reinsurance
35 Minutes
Assignment 9:
Evaluating Information Technology Needs
30 Minutes
Assignment 10:
Examining Strategic Management
30 Minutes
Study Plan

Exam Prep Tools

CPCU 520 comes with proven, comprehensive study materials to help you pass The Institutes Designations' exam with confidence:

  1. Printable Study Outline: Perfect for taking notes, the printable study outline has key points for each assignment and review questions (and answers!) to help you test your knowledge as you move through the course.
  2. Practice Quizzes: Quickly see where your knowledge gaps are with online practice quizzes for each assignment and for the full course. And bonus—take them as many times as you want.
  3. Simulated Exam: Designed to give you the full experience of your final exam, the simulated exam is a timed exam that you can take only once. It mimics the exam structure and level of questions you’ll find on the actual exam. Students who take their Institutes simulated exam pass their exams at higher rates than students who don’t.
  4. Discussion Boards: Better understand how concepts you're learning apply to real-life, professional experiences by connecting, gaining tips, and sharing best practices with other individuals in your field.
  5. Flashcards: Test yourself on key terms with flashcards that help you fit studying into your busy schedule.

Try CPCU 520 For Free!

Sample CPCU 520 in just 30-60 minutes to make sure it’s the right fit for you!



  1. Does this course give me credit toward The Institutes Designations?
    • Yes! CPCU 520 gives you credit toward the CPCU, Associate in Data Analytics (AIDA), Associate in Insurance Accounting and Finance (AIAF), Associate in Marine Insurance Management (AMIM), Associate in Premium Auditing (APA), Associate in Regulation and Compliance (ARC), and the Associate in Reinsurance (ARe) designations.
  2. How long does the course take?
    • CPCU 520 typically takes students 6-8 weeks to complete.
  3. How is The Institutes Designations' exam structured?
    • Virtual exams are timed. You will have 65 minutes to complete 50 questions.
  4. What’s included in my course materials?
    • Your course materials include a printable study outline, assignment quizzes, practice exams, and a simulated credentialing exam. Depending on the package you choose, you may receive a printed course book as well.
  5. How do testing windows work?
    • We offer The Institutes Designations' exams in 4 testing windows throughout the year. You can complete your exam at any time in the testing window that you registered for. Access your exam from your account when the window opens and complete any time until 11:59 p.m. ET on the final day of the window.
      • Quarter 1: January 15 – March 15
      • Quarter 2: April 15 – June 15
      • Quarter 3: July 15 – September 15
      • Quarter 4: October 15 – December 15